Skip to main content
Terry7644
Terry7644
Participant
April 20, 2016
Question

PDF's not printing black ink ?

  • April 20, 2016
  • 4 replies
  • 22433 views

I have an HP 6520 Photosmart Printer and recently my printer has stopped printing anything black on a PDF---which is most of the text.

I am working on Mac OS X Yosemite 10.10.5

I am using Adobe Acrobat Reader DC 2015 Release (which I just upgraded to today 4/20/16)

My printer will print word documents with black text perfectly, but will not print PDF's correctly. The black text appears to be grayed back when it prints, it's very very light and un readable, and I just installed new printer cartridges today and my ink supplies are full. Text that is a different color than black, or any colored logos print perfectly.

I do not know at this point if this is a bug with Adobe or with my printer--or a bad ink cartridge---but I am now on my third black ink cartridge, and it still is not working.

But if anyone has any suggestions I would greatly appreciate it.

This topic has been closed for replies.

4 replies

B
Blodwolf
Participant
September 11, 2024

Hello, I have the same problem since may 2024. I have a canon pixma TS8250 printer.
I use 2 trick to solve my problems.
trick 1: printscreen my dokument and paste to infranview ( image viewer). And print.
trick 2: Printer setting-> paper: mat photo paper, print quality: high, and use the back tray for the paper. At now it look like working at now.

N
nancy-63293083
Participant
September 11, 2024

I am glad you found a workaround that meets your needs.  Because we are using graphic templates that require accurate measurements, it is not possible to use a screen print.  

N
nancy-63293083
Participant
August 24, 2024

I am having the exact same issue with all PDF files printing grey instead of black.  This is not acceptable, particularly since I do a lot of shipping and the scan on the labels is unreadable in grey.  Come on, Adobe, fix this already!

 

L
lauren_3554
Participant
September 9, 2024

Did you find a solution to this, ive so far wasted hours of my time trying to figure out how to fix it having all of the same probelms as poeple have stated above. 

 

N
nancy-63293083
Participant
September 9, 2024

I have not found a solution.  And it appears that the Adobe staff is ignoring all the posts on this thread as there hasn't been a solution offered.  The most bizarre part is that they used to print just fine and this all began about 2 months ago.  I haven't changed any software on my computer, so it has to be something in the automatic Adobe updates.

D
Dan35723429hs9r
Participant
February 27, 2024

After losing alot of time, changing cartriges and all, I found a way around. But it wont work if you have many pages.

I just print screen the document and printed from the image app (Irfanview). And it all looks normal. 

This is obviously something in Adobe, because all other prints look normal.

    A
    Anonymous
    April 21, 2016

    Hi ,

    Launch the PDF>File>Print.

    Please check if 'Print in grayscale' is checked in the print dialog box.

    Also click on Properties in the print dialog box>Paper/Quality>Select Black & White>Click OK to save changes.

    See if this helps.

    Regards

    Sukrit Dhingra

    Terry7644
    Terry7644Author
    Participant
    April 21, 2016

    Thank you for your reply, I had tried these options yesterday and they did not correct the situation.

    What I did find on an Adobe post last night was to go to the Advanced tab of my printer and select "print as image"---and that allowed me to print, although the black text was broken with bits of other colors, but it did print. So I think I will use that for the time being.

    Thanks,

    Terry

    T
    thomask87751061
    Participant
    April 22, 2016

    Hello,  i do have the same problem but with an EPSON BX525WD running on the latest driver.

    Adobe reader DC is running under OS X El Capitan.

    The printer works perfectly all right with mails, other documents, browsers .... it copies all right it scans all right :  but it delivers a horrible PDF printout.  Looks like a needle printer 30 years ago with a used up ribbon.

    I also tried the 'print as picture' option and it doesn't change anything. Same output.

    Not even the activation of a gray scale print changes something !

    And that happens with all PDFs; so it's not a question of a damaged document neither.

    Does anyone has an idea how to solve that or knows how to officials address that issue with Adobe?

    Terry's work around can't be the final solution.  Thx   Thomas

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices