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thomasf5094444
thomasf5094444
Participant
April 25, 2018
Question

PDF's will not open in Adobe Acrobat Reader DC on my iMac running High Sierra?

  • April 25, 2018
  • 1 reply
  • 892 views

PDF's will not open in Adobe Acrobat Reader DC on my iMac running High Sierra?

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    1 reply

    ~graffiti
    ~graffiti
    Legend
    April 25, 2018

    More info would be nice. What version of Reader? How are you trying to open the pdf files (online...File>Open from within Reader...etc)? What exactly happens when you try?

    thomasf5094444
    thomasf5094444Author
    Participant
    April 26, 2018

    PS——Just noted that if I go to my Paypal account online, I can successfully open any of my monthly statements (PDF’s) with a click???????

    ~graffiti
    ~graffiti
    Legend
    May 1, 2018

    I tried downloading the PDF's to my Downloads 'file' in Finder, then went to that file in Finder and was able to open the PDFs!  So, Thanks so much for pointing me in that direction.  I suspect that the underlying issue is a compatibility problem between Acrobat Reader and the High Sierra newest version of the Mac OS----hopefully they will fix it eventually.


    More than likely it's because you are using a web browser (Chrome for instance) that doesn't use the Adobe Reader plug-in.

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