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wilz1234
Participant
October 27, 2018
Answered

PDFs Edited in Mac Preview (Mojave) Not Opening In Adobe Reader (or Acrobat)

  • October 27, 2018
  • 2 replies
  • 9154 views

When I delete a page in Mac Preview, or combine two PDF in Mac Preview, they will open and display in other users Preview, but will not open in Mac or Windows Adobe Reader (or Acrobat). An error message appears that states "an error exists on this page. acrobat may not display the page correctly. please contact the person who created the PDF document to correct the problem" and only shows blank pages. I have the most recent Preview and most recent Adobe Reader. I have tried uninstalling and reinstalling Adobe (including using the cleaner).

    This topic has been closed for replies.
    Correct answer Bernd Alheit

    Don't use Apple Preview. This creates corrupted files.

    2 replies

    Participant
    May 11, 2020

    For any future reader who don't want to fork out a fortune for Adobe Acrobat just to combine PDF.

    After you have combined PDF in Apple (macOS) Preview, click File > Export as PDF , this will produce a correct PDF.

    Participant
    August 3, 2020

    Thank you for this, it worked for me. It's problematic that one has to export a PDF as a PDF in the same product to fix it, but it does work.

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    October 27, 2018

    Don't use Apple Preview. This creates corrupted files.

    wilz1234
    wilz1234Author
    Participant
    October 27, 2018

    I think the issue might be the origin of the original PDF. I create them through MS Outlook (file print, save as pdf). When I combine two PDFs in preview or delete a page from this PDF it creates the issue.

    Bernd Alheit
    Community Expert
    Community Expert
    October 27, 2018

    Use Adobe Acrobat, not Apple Preview.