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Permissions Password (ONCE AGAIN)

New Here ,
Apr 23, 2024 Apr 23, 2024

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I've scoured countelss threads in this forum and cannot find a solution (even though plenty of thread have notated a "solution", none of which are... that ive found at least)

 

I am the author of the document. I did not set a permissions password when I dispatched the document for esign. 

 

Why is there a permissions password if I did not set it?

 

Is this a default setting within the new Adobe Esign?

 

Where can I find the permissions password? 

 

I want to clarify again due to the lack of accurate answers in previous threads. I am the author of this document and I did not set a permissions password. 

 

Thank you, 

Larry

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Edit and convert PDFs , Security digital signatures and esignatures

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Adobe Employee ,
May 03, 2024 May 03, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

Adobe Acrobat doesn't setup a password automatically, To understand it better, please confirm the following details:

  1. Is this an issue with a particular PDF file or with all the PDFs and how exactly its created?
  2. Are there any signature fields or have you applied any Digital Signature on it?
  3. Is it Document Open password or Permission password to edit the file?

Please try to send a sample PDF for e-sign to yourself for testing and see if th issue occurrs? Also, please share the PDF file in question with us so we can check it at our end.

 

~Amal

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New Here ,
May 03, 2024 May 03, 2024

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Hi Amal,

 

1. It is with every PDF after using Adobe Esign to send out documents for signatures.

2. Yes. There are signature fields.

3. Where is the setting for Open Password or Permission Password in Adobe Esign? Apparently, as mentioned before, this IS permission password (being that is the reason I reached out in the first place). I did not set the permission password. This was IN FACT set by Esign.  This is conclusive based upon the fact that this only happens to PDFs processed through Adobe Esign.  PDFs that do not need to be Esigned and have not been processed through Esign do not present the Permission Password request when I make changes. 

 

Ive attached a PDF file that I have esigned myself as a test document. After I signed the PDF and downloaded the file, I was greeted with the same notification requesting a Permission Password (same as the one i attached in my initial thread message). It states that if i do not have the password, to contact the author of the document. 

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Community Expert ,
May 05, 2024 May 05, 2024

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Try the forum for Adobe Acrobat Sign.

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Community Expert ,
May 06, 2024 May 06, 2024

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As soon as a document is signed, it can't be changed. That should be logical. I do not want documents to get changed after signing them. 

ABAMBO | Hard- and Software Engineer | Photographer

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