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Hi, my Adobe reader 'Digital ID and Trusted Certificate Settings' page is greyed out in OSX Big Sur and while I can add a PKCS#11 token, it doesn't reflect in the above page when I click on it. So I can't log in. Can someone help please? Thank you.
Hi @Porus5DB1
It could be a reason that the etoken module that you are using is not compatible with latest Reader. Could you please try to reinstall the latest etoken driver and then try to attach the latest module to pkcs11 module settings in Reader Preferences.
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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acrobat Reader forum so that proper help can be offered.
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Hi @Porus5DB1
It could be a reason that the etoken module that you are using is not compatible with latest Reader. Could you please try to reinstall the latest etoken driver and then try to attach the latest module to pkcs11 module settings in Reader Preferences.
After that try signing.
Let us know if this helps.
Thanks,
Prashant.
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Thank you, Prashant. This solved my problem.