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Sebastian Vergara
Participant
May 13, 2022 6:51 PM UTC
Answered

PKCS#11 Module not found on MAC OS Monterey

I'm on Mac Air (M1, 2020) OS Monterey version 12.3.1. 

I've got installed Adobe Acrobat Reader DC version 2022.001.20112.

I'm trying to attach a PKCS#11 Module, so I installed the proper driver (Gemalto). This driver is located in /usr/local/lib/pkcs11/libgclib.dylib and it works as I can digitally sign a PDF through another software in my Mac. However, when trying to attach the PKCS#11 Module in Adobe (through Preferences > Signatures > Identities & Trusted Certificates > PKCS#11 Modules and Tokens > Attach Module) it's always the same output: "Could not load the PKCS#11 Module".

Any ideas?

Thanks in advance,

Sebastian.

    Mariusz25215716tir4Correct answer
    Participant
    Jul 12, 2022 11:37 AM UTC

    I had similar issue. I've solved it turning on Rosetta for Adobe Acrobat Reader.

    https://support.apple.com/HT211861

    View reply

    18 replies

    Vinicius259194398u1t
    Participant
    Sep 1, 2022 6:26 PM UTC

    It owrked perfectly for me too setting Acrobat Reader to be opened with Rosetta (framework to deal with app developed for Intel Processor) 

    If you need to install Rosetta on your Mac - Apple Support

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      Mohan Reddy31231407o796
      Participant
      Jul 22, 2023 6:40 AM UTC

      Can you please explain how for setting Acrobat Reader to be opened with Rosetta ?
      Thankyou

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      ls_rbls
      Community Expert
      ls_rblsCommunity Expert
      Community Expert
      Jul 22, 2023 9:16 AM UTC

      Hi @Mohan Reddy31231407o796 ,

       

      Please use the reference below to get familiarized with Rosetta:

       

       

      As mentioned in the Apple support link above, Rosetta is not a program that you can fiddle with directly to make other apps or programs to behave or work differently.

       

      You just install Rosetta and it will run in the background.

       

      The link that I shared for you explains step by step how to find out which apps or programs need Rosetta.

       

      If, for example, the version of Acrobat Pro that you have installed on your macOS needs Rosetta, then you should be able to tell by viewing the program's details.

       

      In which case, you can make an intelligent decision to decide if Rosetta needs tobe installed i  your system or not.

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      Technical Generalist
      Mariusz25215716tir4Correct answer
      Participant
      Jul 12, 2022 11:37 AM UTC

      I had similar issue. I've solved it turning on Rosetta for Adobe Acrobat Reader.

      https://support.apple.com/HT211861

      Translate
        Jefferson25357999utzz
        Participant
        Jul 22, 2022 10:05 PM UTC

        Yeah, Sebastian. We need to open it with Rosetta.
        Thanks Mariusz.

        Translate
          Sebastian24611824ch1d
          Participant
          May 26, 2022 9:47 AM UTC

          I have similar issue with SafeNet digital signature token on M1 Pro, MacOS Monterey 12.4. 

           

          Any suggestions? 

          Translate
          ls_rbls
          Community Expert
          ls_rblsCommunity Expert
          Community Expert
          May 26, 2022 8:24 PM UTC

          Are you able to describe or post back with a screenshot of any errors?

          Translate
          Technical Generalist
          Sebastian24611824ch1d
          Participant
          May 27, 2022 7:30 AM UTC

          Hi, 

           

          I tried to manually attach a module, which failed but I have tried now without adding a module and seems to work.

           

          I noticed that digital signature is available and I've managed to sign a document. 

           

          Attached print screens of the first reported error. 

           

           

           

          Translate
          ls_rbls
          Community Expert
          ls_rblsCommunity Expert
          Community Expert
          May 14, 2022 2:58 AM UTC

          See if this link is useful:

           

          https://militarycac.com/macnotes.htm

          Translate
          Technical Generalist
          Sebastian VergaraAuthor
          Participant
          May 27, 2022 4:08 PM UTC

          Thanks @ls_rbls for the link, but no, it does not resolve the issue. Any other suggestion?

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          ls_rbls
          Community Expert
          ls_rblsCommunity Expert
          Community Expert
          May 28, 2022 8:00 PM UTC

          See this discussion for additional insights:

           

          https://github.com/kenh/keychain-pkcs11

           

           

          I believe this has been answered before in the forums. I am trying to find that thread.

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          Technical Generalist
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