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PKCS#11 operations extremely slow

New Here ,
Feb 03, 2020 Feb 03, 2020

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With Acrobat Reader DC 2019.021.20061 on MAC, all operations involving PCKS#11 interface for Slovak eID cards are extremely slow.

The Qualified Electronic Signature certificate can be read correcly and all operations seem to complete, but it takes very long time:

- clicking on Certificate Details in Digital ID and Trusted Certificate Settings freezes Acrobat for 10 seconds.

- digital signing of pdf document freezes Acrobat for 150 seconds 

- clicking on signature in the document to verify it freezes Acrobat for 90 seconds.

During the freezed state, the colored wheel keeps turning and Acrobat doesn't react to anything, sometimes it even crashes.

Other signing applications take much less time for the above operations - typically only 1 to 5 seconds.

 

Any ideas?

 

 

TOPICS
Crash or freeze , Mac , Security digital signatures and esignatures

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Explorer ,
Mar 04, 2020 Mar 04, 2020

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