Please fix the touchpad scrolling speed issue on Windows 10.

[fakea10872168]

Adobe Reader DC scrolls too fast with a touchpad. This is really really annoying and wastes my valuable time. Even though I know Adobe Reader DC has scrolling speed issue, I sometimes scroll with the touchpad without thinking and the document scrolls to fast to a weird location. I lose the location I was reading and have to spend time to find out where I was.

It is NOT a system scrolling speed setting problem, because Adobe Reader DC scrolls normally with a mouse wheel. It is NOT a touchpad setting problem either, because my touchpad is a Microsoft Precision Touchpad which is directly controlled by Windows 10 without a third-party driver, and Adobe Reader DC is the only application that has this issue. Actually there is one another: Adobe Reader 11. That's right. I was so frustrated with this issue of Adobe Reader DC, that I tried downgrading it to Adobe reader 11. Unfortunately, it had the same problem plus highDPI issue so I had to install Adobe Reader DC again.

I had searched the forum for similar problems and as I expected, there were at least two threads for this:

• https://forums.adobe.com/thread/2343935
• https://forums.adobe.com/thread/2240294

But those threads are quite old and the Adobe staff did not promise that they will look into the problem. 

What Adobe needs to do is simple: let the scrolling on a touchpad speed the same as that of other applications such as Microsoft Edge or Google Chrome. How hard is that? Just find a laptop with a Microsoft Precision Trouchpad such as Dell XPS or Surface Pro, and actually test scrolling on those devices.

[fakea10872168]

This seems to happen only when the document has many pages.

[Tariq Ahmad Dar]

Hello,

Sorry for the experience you are having with Reader.

You may file this issue with our product team directly using this link:  Adobe Acrobat Reader - Feature Request/Bug Report Form do help us with your comments.

-Tariq Dar

[jamf45001777]

exactly the same issue. This happens especially with a pdf containing big number of pages (which makes things even worse).

Plz adobe fix this issue.

[ahmed357]

I have the same issue, you can check my thread here (touchpad scrolling is very fast ). However, they locked the thread with no correct answer, how hilarious is it! When the staff finds nothing to do, just lock the thread, LOL!!

[Camlis]

After 2 years this issue haven't been fixed yet. Scrolling is way too fast for Microsoft Precision Touchpad devices in documents with many pages (in my case 500 pages). Really annoying and a gamebreaker for using Adobe Acrobat Reader DC, as a student or person who is doing academic work and/or is reading books.