• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Please wait... If this message is not eventually replaced...

New Here ,
Dec 17, 2018 Dec 17, 2018

Copy link to clipboard

Copied

Why will  Adobe not open this PDF

Here is the link Reader is failing to open.

https://www.gsa.gov/Forms/TrackForm/32816

It works on a p.c.

The above message appears on Apple IOS devices.

Saving the file to the iOS device or cloud and opening with reader results in the same message.

“Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download.

For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Views

4.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

Open the file on a non-mobile device.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

Is there no other way to get answers to Acrobat problems?

The question was ”how to download and open a PDF on mobile devices running iOS not can I open an a computer.

Still waiting for an answer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

dand78486484  wrote

The question was ”how to download and open a PDF on mobile devices running iOS not can I open an a computer.

Still waiting for an answer.

No. Not on mobile devices for that type of form. You need to open in the standard desktop version of the free Reader software.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

So you mean that this Adobe created PDF has some sort of settings that make it un readable on an iOS device?

Or is a deliberate disabling of features that work for all other PDF files on an iOS device?

Other PDF files still work on iOS device.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

It's just that the iOS versions don't have all the bells and whistles of the standard desktop version. Keeps them a lot leaner. Certain options aren't available for iOS not because something was deliberately disabled, it just wasn't added maybe because of the size of the app that would be required or maybe because of limitations to the iOS itself.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

I understand your logic.

However since other PDF files work just fine, it does not make sense.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

Forms take more resources than static pdf files. For your basic, everyday pdf file with no extras, the mobile version works fine as you can see. To make form filling work would require a bigger app with more ability.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

Except that iOS devices have more processing power than most desktops and as much memory.

Being that this document was in fact created by GSA, on a computer that was at least 5 years old, There is no doubt that iOS devices have more ability than that desk top.

I understand your explanation.

The message (please wait....get Adobe reader here....) is completely wrong.

Though consistent with low standard Adobe products Consistantly Live down to.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

LATEST

It has nothing to do with processing capability. The technology used to create this PDF is just very different to normal PDF forms (in fact, it doesn't really qualify to be a PDF file at all, according to the PDF ISO Standard), and Adobe decided not to spend the time, energy and (above all) money to implement it in their mobile applications. It's also a pretty obsolete technology, not supported by anyone else except for Adobe, and even that seems to be on the way out...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 18, 2018 Dec 18, 2018

Copy link to clipboard

Copied

Other forms created using LiveCycle Designer, or other Acrobat forms? There's a big difference between the two.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines