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Participant
March 10, 2019
Question

Plug-In required by this "GoToR" action

  • March 10, 2019
  • 6 replies
  • 16656 views

I'm using Adobe Acrobat Reader DC. When trying to pick on a chapter (link) ,  a Security Warning pops up that states "this document is trying to access: \\users\manoj.manjhi\desktop\TOC_Conklin\Untitled-1.pdf" If you trust this document, choose Allow. If you do not trust this document, choose Block. I chose Allow. The next pop up states: Acrobat Reader... The plug-in required by this "GoToR" action is not available. Information about the missing plug-in may be available on Adobe's Website.

There is no mention to the actual plug-in name required. How do I get this problem fixed? Thanks in advance for your time and help.

6 replies

Participating Frequently
August 6, 2023

Gents, 
Any solution for this error message related to (GoToR) plug-in?


Participant
May 13, 2024

Hi there, 

 

I solved this issue with mine just by doing the 'save as' the Indesign file in my desktop instead of in the cloud. 

 

Worth give it a try if you save your file in the cloud.

 

I hope this help. 

Participant
November 11, 2024

ty!!

Participant
March 30, 2023

Open the affected in an Internet Browser such as Chrome. The links to the embedded documents can now be opened. Don't bother making changed to preferences within Adobe Acrobat.

scottm5887954
Participant
May 23, 2023

Nope, Chrome dont open the links either. Not in our case anyway.

Participant
October 31, 2019

Had to troubleshoot a similar issue today with the same error message but regarding the SubmitForm action. It's caused by the PDF Link Blocking policy.

 

Turning the block off restored the functionality. It took me an hour to find it cause the error message is not very descriptive. Give it a try. 😉

 

 

Pieter Pessemier

February 15, 2020

Where can this be found? How do you turn off the link blocking?

Participant
July 6, 2019

Same over here also experiencing the same issue any solutio available at this time?

Informational:  The plug-in required by this "GoToR' action is not available. Information about the missing plug-in MAY BE available on Adobe's Web site.

NO Results found at Adobe or the Internet...…..

Participant
June 5, 2019

I am experiencing the same issue any thing you did to resolve this issue

Legend
March 10, 2019

Is that your own desktop? Or do you not recognise the name of the file as one you can reach?