Pop up

[tamip88267305]

Why is it that every time I open Adobe, a pop up comes up asking me to take a tour to see what's new in Acrobat DC. I have taken the tour 3 times hoping it would go away the next time . But every time I go into it and try to print, I have to close out of this pop up and it's annoying. How do I make it not pop up every time?

[AnandSri · Accepted solution]

Hello Tamip,

We're sorry for the trouble you had, please reboot the machine once and then check for any pending updates of Adobe Reader from help>check for updates, install the update and reboot the machine as the issue related to this 'Start tour' pop up was addressed in the latest patch.

You may also apply the following registry settings to disable the 'Start tour ' pop-up:

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\FTEDialog]

"iFTEVersion"=dword:0000000a

"iLastCardShown"=dword:00000000"

For screenshots, you may refer to the Adobe discussion How do you get rid of the pop up screen you your new adobe reader DC 2019 edition.

Note: To apply the current registry settings, the user should have the admin rights.

Feel free to update this discussion for any further assistance.

Thanks,

Anand Sri.