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nicko44406529
Participant
September 29, 2015
Answered

Print as Image Grayed Out

  • September 29, 2015
  • 4 replies
  • 69086 views

I cannot get the "print as image" button to not be grayed out. Any ideas? My client is running Windows 8.1 and typically all PDF's print blurry. She has a Brother MFC-9320CW printer. Thanks!

      Correct answer

      Hi

      I just ran into the same problem (print as image grayed out), using adobe reader DC. I was trying to do this to solve a never ending "flattening/processing" loop.

      In my case, it turned out that unchecking "print as grayscale" in the main print window settings was the solution to ungray the print as image, and that the print as image was the solution (albeit a slow one) to my original flattening/processing endless loop problem.

      Hope this can help somebody else.

      4 replies

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      Deep27866893ghzt
      Participant
      January 9, 2023

      I use a Mac. For me I unchecked the print in Black and White(Grayscale) option and then went to Advance and saw the Print as Image option as not greyed out anymore

      I
      inglesidegirl
      Participant
      May 15, 2024

      I am facing the same issue, trying to print a poster over multiple pages. running sonoma 14.4.1

      print in grayscale is not checked. Poster is grayed out, depsite uninstalling/reinstalling. I used this feature just a few weeks ago with no issues--I really need this to work, any suggestions? 

        B
        blazintommyd15C3
        Participant
        October 27, 2020

        Unfortunately doing so kills any hyperlinks in the document

        A
        Anonymous
        Correct answer
        December 30, 2016

        Hi

        I just ran into the same problem (print as image grayed out), using adobe reader DC. I was trying to do this to solve a never ending "flattening/processing" loop.

        In my case, it turned out that unchecking "print as grayscale" in the main print window settings was the solution to ungray the print as image, and that the print as image was the solution (albeit a slow one) to my original flattening/processing endless loop problem.

        Hope this can help somebody else.

          oswallt
          oswallt
          Participant
          February 20, 2017

          Unchecking "Print in grayscale" also worked for me.

            Anubha Goel
            Community Manager
            Anubha GoelCommunity Manager
            Community Manager
            September 29, 2015

            Hey nicko44406529,

            Please let me know what version of Reader you are using.

            You might try uninstalling and reinstalling your printer drivers and check.

            If this does not help, then try uninstalling your Reader version and install the latest version i.e. Adobe Reader DC from the below mentioned link:

            Adobe Acrobat Reader DC Install for all versions

            Let me know how it goes.

            Regards,

            Anubha

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            nicko44406529Author
            Participant
            September 29, 2015

            Hey Anubha,

            We've actually tried to do both. I've uninstalled and reinstalled drivers as well as Acrobat reader.

            The only thing we haven't tried is unchecking the "Print as Image" check box because we are unable to access it. It is grayed out.

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