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Boris33407577ylme
Participant
November 6, 2023
Question

Print from PDF is black background with white text

  • November 6, 2023
  • 1 reply
  • 3784 views

Print from PDF is black background with white text instead of white background with black text. I am using sooooo much black ink because nearly the whole page of the PDF is solid black. Epson printer and support say its Adobe app. Printer prints correctly in preview and word apps. I have deleted previous version of Adobe acrobat and installed the current version with no change. TIA

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1 reply

Amal.
Amal.
Legend
December 12, 2023

Hi @Boris33407577ylme 

 

Hope you are doing well and sorry to keep you waiting.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

Is the PDF visible the same way in the Acrobat Reader application (black background with white text)? If yes, please go to Preferences (Ctrl,Cmd+K) > Accessibility > Under replace documents colors, set page background to 'White' and Document text to 'Black' > Click OK and reboot the application and check.

 

 

 

Regards

Amal

 

S
Stephen3742335414ar
Participant
May 15, 2024

I had a simliar problem with version 2024.002.20736. I was printing a 5 page pdf on a Brother HL-2170W on Mac OSX 14.5. The first page printed black text on white, properly. The other 4 pages printed white text on a black background. When I reprinted the offending pages 1 pages at a time, they printed properly. These documents printed properly the first time with OSX 14.4. and earlier.

Amal.
Amal.
Legend
May 16, 2024

Hi there

 

Please check for any pending/missing updates for printer driver and firmware and try updating it. You may also try to remove the printer driver, reboot the computer and reinstall it from the printer manufacturer's website and see if that works.

 

Also share the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html viaany cloud storage of your choice for further investigation.

 

~Amal

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