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Problem signing PDF with certificate

New Here ,
Jul 31, 2024 Jul 31, 2024

Sometimes when I'm signing document with a certificate I have a problem that after saving the document there is no signature in the file. 

There is no error or anything. Everything look normal except missing the signature in PDF file.

 

Nothing seems to help, I've tried reinstalling certificate, reinstalling Adobe Reader, it doesn't help.

 

After few hours or sometimes on the next day I can normally sign the documents.

 

Does anyone had similar problem?

TOPICS
General troubleshooting , Security digital signatures and esignatures
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Community Expert ,
Aug 01, 2024 Aug 01, 2024
LATEST

@anna389220493hf0 I don't seem to have the problem... by any chance are you using the (invisible signature?)...honestly, I wouldn't know why they even offer the invisible signature! 

mpchow_0-1722576848994.png

 

 

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