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D
Davide5C42
Participant
August 31, 2020
Question

Problem with Front-Back printing

  • August 31, 2020
  • 1 reply
  • 245 views

I have this problem, even though the related option is selected, it proceeds with normal print anyway. It happens sometimes yes sometimes not, what can be the problem? (I'm italian so sorry for any grammatical errors)

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
September 2, 2020

Hi Davide

 

We are sorry for the trouble. As described you are experiencing issues in double side printing.

 

Would you mind sharing the version of the Adobe Acrobat Reader you are using? To check the version go to Help > About Adobe Acrobat and make sure you have the latest version 20.12.20043 from the Help menu Check for updates.

 

Are you on a Mac or Windows machine and what is the version of the OS?

 

Please look at the troubleshooting steps provided in the help article https://helpx.adobe.com/in/acrobat/kb/print-double-sided-acrobat-reader.html and see if that works for you.

 

Hope it will help

 

Regards

Amal

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