Problem with installation and Windows Installer package

[Andrew_Long]

Hi.

I´m having some trouble with the Adobe Acrobat Reader DC installation. I recently tried to update to the newest version, but it failed, so I uninstalled the program and downloaded the newest version. But when the installation it´s about to finish (90%), it stops and this message appears:

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallWebResources, location: C:\...\RdrServicesUpdater.exe, command: 19.008.20071

[LeoUpdaterX]

Please check out this solution-

Re: A newer version is installed, 1722 error

[Andrew_Long]

I tried to install the KB2999226-x64 update, but it´s not possible. It says something like: The update is not applicable to the system

[LeoUpdaterX]

Do you have 64bit or 32bit system?

You need to install appropriate one for your system.

[Andrew_Long]

64bit, but it didn't work. And after trying the update for 64bit, I tried the 32bit just in case. The result was the same.

[LeoUpdaterX]

Please use this link, select your exact system and try again.

https://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows

There is no way around it except installing older version from Adobe FTP site.

[Andrew_Long]

Hi again. The link is the for the same update I already tried before (KB2999226-x64 update), so the result was the same: The update is not applicable to the system (and yes, it´s a Windows 7, 64bit system).

I will try an older version from Adobe FTP site. But I´m afraid that, if it works, I´ll be again in the beginning: not possible to update to the newest version...

Anyway, thanks a lot for the help.

[LeoUpdaterX]

Andrew,

You are right to be concerned using older, possibly not secure version.

One more try - did you check if you have Service Pack 1 installed?

It is a prerequisite for this update.