Problema al enviar archivo

[jarod26]

Buenos días:

Al seleccionar la opción

Archivo

Enviar Archivo

Adjuntar a correo electrónico me despliega el mensaje de error "Error al enviar correo".

El equipo tiene predeterminado el cliente de correo Outlook 2013, sistema operativo Windows 10 profesional 64 bits

Gracias

[sb116]

Hi Jarod26,

Please try the repair installation of the application by going to help menu in the application and click Repair Acrobat Installation.

If this does not help, try uninstall reinstallation  and use the Adobe cleaner tool for the same in the link below:

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Let me know if the issue still persists.

Thanks,
Supriya

[jarod26]

Hi Supriya

I try to repair the installation but the issue still continue...

After trying many options,  the only thing that works is to close the outlook and then send the file again, then open the outlook  and resend the file, the problem is solved.

Thanks

[sb116]

Hi Jarod26,

Please confirm the application version you are using.

Also, check the private message I have sent to you.

Thanks,
Supriya

[Juan Pablo25916344uotj]

I have the same problem. Im using outlook from microsoft 365. Error al enviar correo.