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problema con adobe reader que no se soluciona

Community Beginner ,
Apr 19, 2024 Apr 19, 2024

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En adobe reader me sale todo el rato que abro un documento cualquiera la siguiente frase : dejo de funcionar y el texto que pego a continuacion

 

He actualizado, reiniciado y me sigue saliendo esto, que puedo hacer ?

 

Gracias

 

 

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General troubleshooting

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Adobe Employee ,
Jun 04, 2024 Jun 04, 2024

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Hi FMSOCA,

 

Thank you for reaching out, and sorry about the delay in response. 

 

If you are still experiencing the issue, please try repairing the installation. In the application, go to Menu > Help > Repair Installation.

If that does not help,  try reinstalling the application using the following steps:
- Remove the application and run the cleaner tool (https://adobe.ly/3VqS3qs).
- Reboot the machine
- Install Adobe Acrobat Reader from the following page: https://adobe.ly/4c8EbH7;

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

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