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Problems displaying russian characters in Adobe Reader

New Here ,
Oct 22, 2012 Oct 22, 2012

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Good afternoon.

There is a file pdf, received from the customer. Most of it contains Russian letters. As a result, the latest version of Adobe Reader in Windows Vista and Mac OS (10.5.8 and 10.8.2), these characters do not display properly.

bad.JPG

In Windows XP, 7 and 8 display problems are observed.

Good.JPG

Ironically, Windows Vista and Mac OS that file correctly displays the program Foxit Reader and NeoOffice. MacOS also tried to open the file, adobe acrobat, but it is also not display the characters of the Russian alphabet. In what could be the problem?

Properties problem file:

Good2.JPG

good3.JPG

Here is the Fonts tab in Mac OS:

bad2.JPG

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LEGEND ,
Oct 22, 2012 Oct 22, 2012

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Your fonts are listed as Ansi, meaning they will use the system's default language to display their encoding. In Windows set the "Default encoding for non-Unicode" to something that is compliant in your Region and Language control panel. There's a similar option on your Mac panel somewhere, but I keeep forgetting what exactly it is called...

Mylenium

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New Here ,
Oct 22, 2012 Oct 22, 2012

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I can't set the default encoding for non-Unicode programs on Mac. https://discussions.apple.com/thread/2134043?start=0&tstart=0 This must be done directly in the Reader.

Just don't understand what to change

1.JPG

2.JPG

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Adobe Employee ,
Oct 22, 2012 Oct 22, 2012

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Moving this discussion to the Adobe Reader forum.

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LEGEND ,
Oct 22, 2012 Oct 22, 2012

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What is your Reader version?  Do you have the matching Adobe Reader Extended Font Pack installed?

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New Here ,
Oct 22, 2012 Oct 22, 2012

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Installed on a Mac 10.1.4, additional fonts are not installed. Vista is on 10.1.4 and 11, and at the same time on multiple computers fonts are displayed perfectly, and some do not. And on all computers with Vista installed language version of "Russia" and Default encoding for non-Unicode programms also "Russia." Adobe Reader Extended Font Pack is not installed on Vista

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New Here ,
Oct 22, 2012 Oct 22, 2012

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Install now Font Packs for Vista and Mac, but the problem remains

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LEGEND ,
Oct 23, 2012 Oct 23, 2012

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I fear I must disagree. There is no case in which a PDF contains (page) text to be shown in the "default's system language" even though some applications might interpret ANSI that way. PDF is much more strictly defined by that, though it can be set up to use system fonts, it does not use system encoding (unless the fonts are really weird).

What it means is that the font's encoding (mapping from character numbers to characters to show) happens to match ANSI.

This, it seems to me, is a problem since what PDF means by ANSI doesn't include any Russian characters.

I have a couple of ideas:

1. There are OTHER fonts in the PDF further down the list.

2. The creator of the PDF wrongly used a Russian font without marking it as having a Russian encoding AND some other software wrongly picks this up and displays as expected. This is perhaps stretching a point.

It would be interesting to see more of the font list, even more interesting to see the PDF.

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New Here ,
Oct 23, 2012 Oct 23, 2012

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1.JPG2.JPG

In Windows 8 (displayed correctly) and Mac OS 10.5.8. Sorry, i can't download this file here.

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LEGEND ,
Oct 23, 2012 Oct 23, 2012

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rus-onix wrote:

Sorry, i can't download this file here.

You mean upload?  See How can I upload a document or other file attachment

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New Here ,
Oct 23, 2012 Oct 23, 2012

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Sorry, upload. The problem was that the file contains sensitive data   Uploaded to my site cut version this file http://onix.me/share/4400325681.pdf

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LEGEND ,
Oct 23, 2012 Oct 23, 2012

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Thanks, I've got it. Looks fine in Acrobat X Pro. Do I have it right that you only see the problem in Adobe Reader XI (11)?

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New Here ,
Oct 23, 2012 Oct 23, 2012

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Not quite right. The problem arose in Adobe Reader 10,11 and Acrobat. Google chrome in the same problem, if you open a file on my link ..

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New Here ,
Oct 24, 2012 Oct 24, 2012

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Solved the problem! The fact that the computer was the font "Times" which had only the English character set. Unplug it and Reader now properly displays the font in Russian encoding2.JPG

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New Here ,
Sep 02, 2014 Sep 02, 2014

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LATEST

IM NOT RUSSIAN - What IS WRONG HERE????????????????????????

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