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1

Problems with sign in, emailing, searching for a file

Community Beginner ,
May 05, 2020 May 05, 2020

Hi, I have some questions I am struggling with.

 

1. I'm looking for a file "IMM5708 E ; Application to change conditons, extend my stay or remain in Canada as a visitor" Canada Immigration wensite says there is a free copy in Acrobat Reader, but I can't find it.

 

2. I somehow downloaded the file in my Mac, but I need to combine it with another pdf file.  I tried to do that PDF Merge and Primo PDF, but errors occured saying "Your resource might have been removed, had its name changed, or temporarily unavailable."  I only use free Adobe application, so I don't know if there is any other way to combile two files.

 

3. When I tried to sign in with Adobe Reader Applicaiton on Mac, it always freezes.  

 

4. When I tried to email the file, it says "There is still blank I need to fill in" even though I filled in all the blanks.

TOPICS
Crash or freeze , Download and install , Mac , PDF forms
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LEGEND ,
May 05, 2020 May 05, 2020

1. The form is not included with Acrobat Reader. There are countless millions of forms, so that would not be possible. I found it with Google. It is here https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/kits/forms/imm5708e.pdf . You MUST download it and then open it with Reader. 

2. (a) The form is designed so it CANNOT be combined with other PDFs. That's a permanent limitation, not a bug.

(b) The free Adobe software can't combine it at all.

3. That doesn't sound good, but just avouid signing in for now.

4. I don't understand how you can get to the point of emailing the form if you can't start Acrobat Reader...

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Community Beginner ,
May 05, 2020 May 05, 2020

Thank you for your comment.

 

1. I managed that so far.

2.(a) Canada Immigration website tells us to combine files ...

https://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=1160&top=23

(b) I know I can't combine files with the free Adobe software, that's why I tried the website for combining files which Canada Immigration listed.  Unfortunately, the errors occured.

4. I could start the Adobe Reader.  I updated and wihtout being asked to sign in, Adobe Reder opend, so I filled it the form, but I don't know how to combine the two files.

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LEGEND ,
May 05, 2020 May 05, 2020

2(a) the site can tell you to combine files but it won't be possible for this particular one whatever they say. Notice that this is general advice, not specific to the particular form. HOWEVER, the full Acrobat product can combine files into something called a "portfolio", which might be acceptable. 

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Community Beginner ,
May 07, 2020 May 07, 2020
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Portfolio worked, but uploading the portfolio to the Canadian website, an error occured.  That must be the problem of the website, so thank you for your help anyways.

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