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A
adamm54424145
Participant
October 12, 2018
Answered

Quick print in Outlook 365 and Adobe reader opens

  • October 12, 2018
  • 12 replies
  • 21300 views

Hi,

I'm having an issue where if I click quick print on a pdf in Outlook 365 it opens adobe reader, is there anyway to turn this feature off as it is very frustrating when you have a number of PDF's to print.

I've done some research online and it seem's I'm not the only person who encounters this issue and it looks like it is an ongoing issue that has been going on over a number of years, could someone please advise?

    This topic has been closed for replies.
    Correct answer Meenakshi_Negi

    Hi All,

     

    Thank you for being so patient.

     

    We have released an update for the application that includes the fix. Please update the application to the latest version.

    In the application, go to Help menu > Check for updates.

     

    You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

     

    Let us know how it goes.

     

    Thanks,

    Meenakshi

    12 replies

    Show previous replies
    A
    Anonymous
    March 24, 2020

    Same issue here

     

    WIN10

    DC Version 2020.006.20042

    C
    christyh350200
    Participant
    August 10, 2020

    Issue still remains in version 20.009.20067.

      graham1983
      graham1983
      Inspiring
      May 20, 2021

      Issue still apparent albeit not every time, when you have many attachments to print it is such a pain waiting for reader to open and close before printing starts

      Running W10 and 365 Outlook

       

        AnandSri
        AnandSri
        Legend
        October 12, 2018

        Hello Adamm,

        We're sorry for the trouble you had with Adobe Reader, Are you facing the issue with the latest update of Adobe Reader 19.008.20074?

        Please check the dot version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

        Is it a mac or Windows machine and what is the version?

        We've already reported this issue to the Engineering team for further investigation. I have sent you a private message with a few more details, please check your email inbox.

        Thanks,

        Anand Sri.

        F
        frederikp64108069
        Participant
        October 22, 2018

        I have the same issue, could you sent me an e-mail too?. Thanks, Frederik

        V
        Adobe Employee
        Vishal@PDF
        Adobe Employee
        October 22, 2018

        adamm54424145​, frederikp64108069​

        Adobe Acrobat and Reader official update (19.008.20080) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

        More information about this release is here: 19.008.20080 Optional update, October 22, 2018 — Release Notes for Acrobat DC Products

        Please try it out and let us know your feedback.

        Thanks for your patience and support!

        -Vishal

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