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Quick print in Outlook 365 and Adobe reader opens

New Here ,
Oct 12, 2018 Oct 12, 2018

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Hi,

I'm having an issue where if I click quick print on a pdf in Outlook 365 it opens adobe reader, is there anyway to turn this feature off as it is very frustrating when you have a number of PDF's to print.

I've done some research online and it seem's I'm not the only person who encounters this issue and it looks like it is an ongoing issue that has been going on over a number of years, could someone please advise?

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correct answers 2 Correct answers

Adobe Employee , Oct 22, 2018 Oct 22, 2018

adamm54424145​, frederikp64108069​

Adobe Acrobat and Reader official update (19.008.20080) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: 19.008.20080 Optional update, October 22, 2018 — Release Notes for Acrobat DC Products

Please t

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Adobe Employee , Aug 10, 2022 Aug 10, 2022

Hi All,

 

Thank you for being so patient.

 

We have released an update for the application that includes the fix. Please update the application to the latest version.

In the application, go to Help menu > Check for updates.

 

You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

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Hi All,

 

Thank you for being so patient.

 

We have released an update for the application that includes the fix. Please update the application to the latest version.

In the application, go to Help menu > Check for updates.

 

You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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Community Beginner ,
Aug 24, 2022 Aug 24, 2022

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Hi Meenakshi, 

 

I just tested it and it appears to be resolved. 

 

Thanks for your hard work. 

 

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Adobe Employee ,
Aug 24, 2022 Aug 24, 2022

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You are welcome! Glad to know it worked for you.

Let us know if we can be of any help.

 

Thanks,

Meenakshi

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New Here ,
Sep 29, 2022 Sep 29, 2022

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I have 22.002.20212.0, and I still have the same issue with quick print

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Explorer ,
Sep 30, 2022 Sep 30, 2022

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Same here, keep checking for updates but running version 22.002.20212 and pop up nearly every time

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