"Choose paper source by PDF page size" not working

[Curt1234]

In my business, I need to be able to print packets of 100 pages or more utilizing both letter and legal sized paper within the same packet.  Yesterday the "Choose paper source by PDF page size" button worked, today it does not.  I checked my printer to confirm that the trays were correctly designated as letter or legal and I've checked the forum for an answer to no avail.  I attribute it to the recent update (2/9/21)?  Is there a fix for this?  

[Betty5E81]

Thank you, Karrey.  I will try uninstalling and reinstalling again.  I did it once before, but did not turn off my computer before reinstalling.

Thanks again.

[Diane98A5]

That works!  Thanks.

[mama5184260]

Hi

I have the same issue which has just started with version 2021.007.20099

I have tried all suggestions mentioned above....

Security setting

Re install

Still same issue

Any other fixes?

Running On Windows 10

[M29451465a70r]

See my response. This resolves it. 

[M29451465a70r]

Go into printer and devices. Find your printer. Manage. Printer properties. Advanced. New Driver... And then just follow what the device is recommending. And you are welcome in advance for being amazing and actually giving an answer. Unlike the actual Adobe employee who responded!

[Chris34710886a4lg]

We are having this issue as well  I have turned unselected "Enable Protected Mode at Startup"  and Restarted the Adobe Acrobat Reader and the entire document prints at 8.5X11  when it should print 3 pages 8.5x11, 1 page at 11x17 and 1 more at 8.5x11, then 1 at 8.5X14 and the last page is 8.5x11.  

I am testing the issue on Mac Mini 2020 M1 with a fresh install of MacOS Sonoma 14.6.1 using Adobe Acrobat DC version 24.002.21005 to a Kyeocera Printer Taskalfa 4053 Ci but the issue also occurs using Kyocera Printer Ecosys M4125idn and on a Mac Mini 2018 again running a fresh install of Sonoma 14.6.1 and Adobe Acrobat DC version 24.002.21005 with same two printer configurations. 

If I use these options from the Windows version of Acrobat Reader there is no issue