Skip to main content
Participant
October 9, 2018
Answered

"cutted" printed documents when colour option is selected

  • October 9, 2018
  • 1 reply
  • 798 views

SInce new version 2019.008.20071 is installed I can't print several documents I used to print before, without any issue. Depending on the document a part of it is "cutted out" from printed page.

I see everything ok on the screen and in preview, but when I print some part of many documents is not printed (sometimes half header is cutted off, in other cases all the body...)

As a workaround I tried to print in grey-scale, and the page is printed correctly.

With any other pdf reader software (like orchestra reader, for example) I don't have any kind of problem printing these documents, and with Acrobat reader previous version everything was working fine.

Is someone else experiencing a similar problem?

Is it possible to rollback to previous acrobat reader version?

    This topic has been closed for replies.
    Correct answer

    Hi

    Adobe have released a fix for the print issues, go to the Help menu and check for updates

    More info

    19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    1 reply

    Correct answer
    October 9, 2018

    Hi

    Adobe have released a fix for the print issues, go to the Help menu and check for updates

    More info

    19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Participant
    October 9, 2018

    Thank You Ged, problem solved.

    October 9, 2018

    You're welcome