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"Failed to Load Core DLL"

New Here ,
Jan 12, 2018 Jan 12, 2018

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I know there are many threads on this but i have tried all of them with still the same error message appearing.

Do i uninstall some update or instal an earlier product?

I downloaded this free program.

"C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe"

I need this program desperately and have never had this before.

Ian

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correct answers 1 Correct answer

Adobe Employee , Mar 27, 2018 Mar 27, 2018

Hi Ianc,

Sorry for the delay in response.

Are you still facing this issue? If yes, try following troubleshooting steps:

1- Reboot the machine if you haven't already and check.

2- If that doesn't work, repair Reader using "repair installation" option under Help menu, reboot the machine and try again.

Could you let us know if you have tried reinstalling Reader? If not, remove Reader using cleaner tool which you can download from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , reboo

...

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Adobe Employee ,
Mar 27, 2018 Mar 27, 2018

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Hi Ianc,

Sorry for the delay in response.

Are you still facing this issue? If yes, try following troubleshooting steps:

1- Reboot the machine if you haven't already and check.

2- If that doesn't work, repair Reader using "repair installation" option under Help menu, reboot the machine and try again.

Could you let us know if you have tried reinstalling Reader? If not, remove Reader using cleaner tool which you can download from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , reboot the machine, download Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution  , reboot the machine and check.

You may also visit following links which discuss the similar issue: Resolve the Acrobat Failed To Load Core DLL error when launching Reader , Error: “Acrobat Failed to Load core DLL” 

Feel free to update this discussion if you need any help.

Shivam

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