"There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again (103:103)

[eric-theking]

Hello,

after Upgrade to Adobe Acrobat Reader XI 11.0.1 we get a message in IE 8.0 during opening a PDF document.

"There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again (103:103)".

In Adobe Options Webbrowser there is no more possible to add the setting to open PDF not in IE.

Any ideas?

Thansk and BR

Eric

[pdfacro123]

Hi,

Are you getting the error with any PDF that you open in IE, or just a certain type of PDF?  You can you please try the following and let me know if you're seeing the error?

1. Launch Reader

2. Choose Edit > Preferences > Security (Enhanced) > uncheck "Enable Protected Mode at startup"

3. Click on "OK" button

4. Exit Reader

5. Launch IE and open the PDF file

Thanks!

[Pl8thed]

That fixed the issue for us! Thank you!

[pdfacro123]

Does the error re-appear if you turn Protected Mode back on (Edit > Preferences > Security (Enhanced) > check "Enable Protected Mode at startup")?

[bunker]

did not correct the problem