0
"This PDF file is protected" error with Microsoft Information Protection plug-in
New Here
,
/t5/acrobat-reader-discussions/quot-this-pdf-file-is-protected-quot-error-with-microsoft-information-protection-plug-in/td-p/12186630
Jul 19, 2021
Jul 19, 2021
Copy link to clipboard
Copied
After troubleshooting with Microsoft, they asked me to seek a solution with Adobe. I implemented the Microsoft Information Management Rights (IRM) service to protect PDF files residing in SharePoint. While the protected PDFs open in Microsoft Edge, they do not open with Adobe reader or Adobe DC Pro with their respective plug-ins found here. (opened PDF does not show content, only "This PDF file is protected").
The Microsoft AIP is listed in Adobe Reader. I tired all the troubleoshooting in these articles.
TOPICS
Security digital signatures and esignatures
,
View PDF
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
Have something to add?
Join the conversation
![](/skins/images/EB5BD6356C2589FEECE1A051B0FF042E/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/EB5BD6356C2589FEECE1A051B0FF042E/responsive_peak/images/icon_anonymous_message.png)