Re: Prepare forms button missing

New Here ,
Jul 25, 2018 Jul 25, 2018

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I am having the same issue and I am using the Adobe Acrobat Reader DC. Please help!

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correct answers 1 Correct answer

Adobe Employee , Jul 31, 2018 Jul 31, 2018

Hi Alexg,

Adobe Acrobat Reader DC is a free software and has access to limited features.

You will not be able to use the "Prepare form" tool in this application.

Prepare form tool can only be used in Adobe Acrobat DC application.

I have checked that you have recently canceled the subscription.

Let us know if you have any questions or need any help.

Regards,

Meenakshi

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Adobe Employee ,
Jul 31, 2018 Jul 31, 2018

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Hi Alexg,

Adobe Acrobat Reader DC is a free software and has access to limited features.

You will not be able to use the "Prepare form" tool in this application.

Prepare form tool can only be used in Adobe Acrobat DC application.

I have checked that you have recently canceled the subscription.

Let us know if you have any questions or need any help.

Regards,

Meenakshi

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New Here ,
Dec 26, 2019 Dec 26, 2019

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I was also having the same issue but had NOT cancelled the subscription.  I had to "search" for prepare tool and then was able to accomplish my task.  

 

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New Here ,
May 23, 2022 May 23, 2022

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My subscription has nothing wrong yet my users are missing Prepare Forms. Your answer doesn't hold up.

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Adobe Community Professional ,
May 23, 2022 May 23, 2022

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Prepare Form is not available in Acrobat Reader.

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New Here ,
May 23, 2022 May 23, 2022

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I know. And it turned out my user's issue was simply due to not having all the Adobe updates installed. So that's probably the first thing to tell people.

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