Read out loud only works sometimes

Report · Sep 21, 2020

Why does Read out loud not work sometimes? I will be in a document and roud out will work on one page and not the next. What woild cause this and how do I fix it? I am on DC

Report · Sep 22, 2020

Hi there

We are sorry for the trouble. As described you the Read out loud is not working properly.

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different file and check.

Would you mind sharing the version of the Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 20.12.20043 installed. Go to Help > Check for Updates

Also, please try to repair the installation (Windows Only) Go to Help > Repair Installation

Are you on a Mac Or Windows machine?

For testing, please try to turn off the protected mode (Windows Only) and see if that make any difference. Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable protected mode at startup', turn off the protected mode and uncheck the enhanced security > Click OK and Reboot the application and check.

Note: Turning off the security may possess security risks, please turn on the security after testing.

Let us know how it goes.

Regards

Amal