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Known Participant
August 25, 2024
Question

Reader 24.002.21005 won't run on my windows 10

  • August 25, 2024
  • 2 replies
  • 815 views

I'm not sure how to start a new discussion, but Reader new 24.002.21005 won't run on my windows 10.  No problem with 24.002.2 991, so I'll stay there, but interested in any help/explanation.

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2 replies

Participant
August 27, 2024

Regarding your specific problem, here are some possible reasons why Adobe Reader 24.002.21005 might not be running on your Windows 10:

1. Compatibility issues: The newer version of Adobe Reader might not be fully compatible with your specific Windows 10 configuration. This could be due to differences in hardware, software, or system settings.

2. Installation errors: There might have been errors during the installation process of Adobe Reader 24.002.21005, preventing it from functioning correctly.

3. Software conflicts: Other software installed on your computer might be interfering with Adobe Reader 24.002.21005.

4. Corrupted files: The installation files for Adobe Reader 24.002.21005 might be corrupted, leading to installation problems.

Troubleshooting steps:

  1. Check system requirements: Ensure that your Windows 10 computer meets the minimum system requirements for Adobe Reader 24.002.21005.
  2. Uninstall and reinstall: Try uninstalling Adobe Reader 24.002.21005 and reinstalling it from the official Adobe website.
  3. Run in compatibility mode: If your computer is older, try running Adobe Reader 24.002.21005 in compatibility mode for a previous version of Windows.
  4. Update Windows: Make sure your Windows 10 is up-to-date with the latest updates.
  5. Disable antivirus and firewall temporarily: Antivirus and firewall software can sometimes interfere with software installations. Try temporarily disabling them and see if that helps.
  6. Check for software conflicts: If you have recently installed new software, try uninstalling it and see if Adobe Reader 24.002.21005 starts working again.

If you continue to have problems, you can try searching online for specific troubleshooting guides for Adobe Reader 24.002.21005 on Windows 10. You can also contact Adobe support for further assistance.

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Known Participant
August 29, 2024

I did a system restore to previous resore point with 24.002.20991 version & it still works.  Set up new restore point & tried downloading 21005 again, but it won't run. Set up same as 20991 but won't run.  I guess I'll just stay with 21991?

Karl Heinz  Kremer
Community Expert
Community Expert
August 26, 2024

Thomas, I moved your reply to a new question. This way, you will have a better chance of getting answers.