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Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error

New Here ,
Jul 11, 2008 Jul 11, 2008

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A client has updated Adobe Reader 8.1 to 9.0 on several machines and now cannot use Adobe Reader.

The program start, the Adobe Reader window appears but no document and then an error message is displayed that says;

"Microsoft Visual C++ Runtime Library
Program: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
This application has requested the runtime to terminate in an unusual
way.
Please contact the applications support team for mor information."

Adobe Reader has been removed, the computer restarted and then re-installed from a full installation package and the problem persists.

Does anyone have any ideas how to fix this?

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replies 175 Replies 175
New Here ,
Jul 31, 2013 Jul 31, 2013

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If you give your administrator full control of his home directories does the

error still occur? Also, if you are using Windows Vista or later you can

tell active directory not to move the application data folder and if I

remember correctly, that was the one causing the issue.

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