Reader 9 won't open PDF from web browser

Report · Jul 05, 2008

I just installed Reader 9, and now when I click on a link to a PDF on a web page I get this message: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again." Since I AM running version 9, this seems peculiar. Any ideas?

Mary

Report · Feb 06, 2009

That would be terrific only I cannot open Adobe Reader v 9 at ALL.

Report · Feb 06, 2009

WEll I am sorry if trouble with Adobe Reader v9 is "off topic" for this thread. I thought that was what we were trying to fix? My troubles with reader 9 have certainly compounded as I have tried the various fixes suggested, but the primary "thread" remains the same - that of not being able to, open reader 9.

Report · Feb 06, 2009

If you are trying to use the Adobe Reader 9 web browser plug-in in Windows 7 Beta, in the words of Donnie Brosco: "Forget About It!"

Download and install the .exe version of Foxit Reader. Opens PDFs in the three browsers I tried: Opera 10a, Mozilla SeaMonkey 1.1.14, and IE8. You can fill out the IRS tax forms with it and open encypted PDFs that require a password. ;)

Report · Feb 06, 2009

I'm glad I came here because I was having the same problem. I followed the suggestion about changing the
Edit>preferences>Internet (checking) then unchecking the same, and it seems to have worked.

Report · Feb 08, 2009

say what is th number of that suggestion you tried successfully?

Report · Feb 19, 2009

Thanks for the advice, Foxit solved the problem. Adobe needs to fix this frustrating experience with Adobe v9!

Report · Feb 19, 2009

I did eventually get Adobe Reader 9 to open PDF's in my browsers by uninstalling Adobe Air and Acrobat.com using "Programs and Features" in Windows 7 beta (same as "Add or Remove Programs" in previous Windows versions). This was only after a fresh install of Windows 7 beta and a fresh install of Adobe Reader 9.

After installing Adobe Reader 9, I opened Adobe Reader and accepted the License Agreement, then I closed Adobe Reader. Next I uninstalled Adobe Air and Acrobat.com. After that pdf's were opening fine in Opera 10a and IE8. Didn't try Firefox as I don't have it installed, but I believe it would work.

Report · Feb 20, 2009

Scratch that last post of mine. PDFs were opening in my browsers in Windows 7 beta, but now it's reverted back to the old behavior. No more PDFs. :(

Report · Feb 20, 2009

I'm using the Adobe Customization Wizard 9 to create a package I will deploy through AD or Altiris. I'm having the same problem were it won't open a PDF in the browser. I know the simple fix of uncheck/check the 'Display PDF in Browser', that won't work for my enterprise deployment. I found the following registry keys and they "seem" to work. Does anyone know if they will interfere with any installed versions of Acrobat Std/Pro? Is there any better fix? Has adobe got involved yet? I do not have a service contract so I can't ask them? Thanks for the help.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\acrobat\Default Icon]
@="C:\\Program Files\\Adobe\\Reader 9.0\\Reader\\AcroRd32.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\acrobat\shell\open\command]
@="C:\\Program Files\\Adobe\\Reader 9.0\\Reader\\AcroRd32.exe /u \"%1\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SOFTWARE\Adobe\Acrobat\Exe]
@="\"C:\\Program Files\\Adobe\\Reader 9.0\\Reader\\AcroRd32.exe\""

Report · Feb 28, 2009

After trying several of the above fixes with no luck; what finally worked for me was clicking on 'help' at the top of Adobe Reader 9 then clicking on 'Repair Adobe Installation,' then restarting the computer.

Report · Mar 03, 2009

Well, I've been through all the loops specified in the above problem messages and I still cannot get Adobe Reader to work. I'm down to just Abobe Reader 6.0.1 plus a few updates to the 6 file I cannot pull up a pdf file to read, just the little "x" box in the corner of the page. I went to Add/Remove programs and checked the "Fix the problem" box and all I get is a note that says The feature that you are trying to use is on a network resource that is unavailable. I am totally lost on this reader issue. Any help would be appreciated.

Jim

Report · Mar 03, 2009

Hi folks,

I'm using Adobe Acrobat Reader 9.0. I can not open .pdf files with Opera 9.64. I moved a copy of C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll to opera plugin directory. But it did not work. I'm using Vista Home Premium 32-bit and my Adobe Acrobat Reader language is Turkish. Does it matter?

Report · Mar 11, 2009

Downloaded Adobe Reader 9 but unable to get it to respond. Any files downloaded using it are not transcribed from "computer language" Can you help?

Report · Mar 11, 2009

Dennis,

Please start your own thread. Your question is different than the one
you have posted on.

Mik

Report · Mar 11, 2009

We run FF2 with Acroread 9. The browser can not open pdf inside the browser on some user. The fix is to remove the Acrobat 7 or 8 in the current user reg.

Report · Mar 11, 2009

For Opera, check in Tools > Preferences > Advanced > Downloads. Type PDF in search box and uncheck "Hide files types opened with Opera". Highlight application/pdf then click on the Edit button. Check to see what the action is for the PDF file. It should be "Use plug-in".

Report · Mar 14, 2009

hi im having problems opening pdf's in my emails (hotmail). i have uninstalled air and acrobat.com and re-installed 9.1 but still having problems. the download box appears and does nothing. no estimate time, destination or transfer rate. these are my wage slips so any help would be grand

Report · Mar 25, 2009

I was having the same problem, couldn't open pdf in browser. I have Windows Vista Ultimate-64 bit and Adobe Reader 9.1. Problem seemed to happen when I installed IE8 (worked under IE8 RC1). Now it works; here's what I did:

1. I tried the suggestion #90 which at least allowed me to see the pdf in the reader but not in browser obviously.

2. I then tried the suggestion #94 followed immediately by

3. Reverse suggestion #90

It now displays pdf in browser.

Report · Apr 02, 2009

HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\7.0\Originals
REGDWORD: bBrowserIntegration
DATA = 0x00000000 (0)

Change this from zero to one.

Must be done while user is logged on.

Or you could delete the registry Key, I would change it first.

Report · Feb 25, 2010

Thank you, Joseph. Post #129

Report · Apr 02, 2009

Using the Adobe Customization Wizard 9 affected this. I found that changing the setting to choose Acrobat or Reader as the default viewer under Installation Options killed the ability to bring the PDF up in Internet Explorer. Leaving the option at the default (Installer will decide) works.

Russell

Report · Apr 02, 2009

Reader 9.1 will not open PDFs from web. Running XP, IE7; click on web pdf file and a new browser window opens and only displays a blank page. I have the software switches in Reader set to open web files in Reader windows, but that does not happen. Saved pdfs on my desktop or elsewhere on the computer open fine; no web pdf pages will open.

Thoughts?

Report · Apr 02, 2009

I have problem with my computer which installed Acrobat reader 8. When I click button on web or not that pdf pages will not open.

Report · May 17, 2009

Installed trial APEX 9, it also broke Reader in any browser. (XP)

Lame workaround: keep Reader 8 open and minimized while opening PDFs in browsers.

Report · Jun 02, 2009

Since we all sometimes check everything else except the power cord, I submit this possible solution for those using the Adobe Customization Wizard to create a deployable package:

In the "Online and Acrobat.com Features" section of the Customization Wizard, ensure that the option "When launching PDF in Internet Explorer, prompt user with Open/Save dialog" is unchecked... along with setting "Display PDF in browser" to "Enable" (or "Enable and Lock").

Message was edited by: AbsolutDan