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KB-4Dim
KB-4Dim
Participant
January 13, 2017
Question

Reader DC has stopped working on Server 2012 R2

  • January 13, 2017
  • 1 reply
  • 3419 views

I have a customer with a Windows Server 2012 R2 setup as RDS, where they have 25 people working.

All of a sudden Reader stopped working, for 1 and only 1 user. Everytime he opens a PDF file, it crashes. Works fine for everyone else. Doesn't contain a Recent File list, and crashes when you open Reader and starts clicking on settings.

Any advice?

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    sb116Community Manager
    Community Manager
    February 7, 2017

    Hi Kb-4dim,

    Apologies for the delayed response.

    Please refer to the forum thread on the same:

    Adobe Reader DC has errors and crashes with Windows Server 2012 R2

    Let me know if the issue gets solved by the steps mentioned in the article.

    Thanks,

    Supriya

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