Reader DC not saving preferences

New Here ,
May 04, 2022 May 04, 2022

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Using Reader DC version 2022.001.20117/64 bit on a Windows 11 system.  When I change a preference, close the window and reopen it the change has reverted back to the default setting.

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General troubleshooting

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Adobe Employee ,
Jun 20, 2022 Jun 20, 2022

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Hi @Tim24320115v1s7 

 

As mentioned that the app does not keep your last change setting from the preferences. If you are still having trouble, would you mind sharing a few more details to understand the issue better?

  1.  Is it happening with a particular preferences option?
  2. Application version?

 

Make sure that the app is updated to the latest version.

 

We are looking forward to hearing back from you.

 

Thanks,

Harsh

 

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Adobe Community Professional ,
Jun 20, 2022 Jun 20, 2022

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Did you press the OK button?

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