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wilbert_EVS
wilbert_EVS
Participant
June 15, 2018
Answered

Reader DC opmerking toevoegen is vergredeld

  • June 15, 2018
  • 1 reply
  • 1134 views

Hallo,

Als ik een nieuwe tekst opmerking toevoeg met de knop: "tekstopmerking toevoegen" dan is deze vergrendeld en kan hem niet ontgrendelen.

Deze optie is licht grijs. Wat gaat hier mis? heb me al helemaal suf gezocht maar krijg het niet gevonden.

Ben benieuwd naar de oplossing.

M.v.g. Wilbert

This topic has been closed for replies.
Correct answer AnandSri

It seems that the locked property is set a sdefault and this is the reason you are not able to change it. Try repairing the Adobe Reader from help>repair installation. Reboot the machine after repair.

If the issue persists, please use Acrobat cleaner tool to remove Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and install Adobe Reader back from Adobe - Adobe Acrobat Reader DC Distribution

Let us know how it goes and share your findings.

Regards,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
June 18, 2018

Hello Wilbertevs,

As per the description above, I can understand that you are not able to add text note in a PDF, Is that correct?

Are you referring to the "Add Text comment" in Comment tool? Is it possible to share a screenshot of the error/issue you are getting? To share a screenshot, please refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Right Click and Choose Properties to open the Text Field Properties dialog box, and make sure that "Locked"  option is unchecked.

Does this happen with all the PDF files or is it specific to one PDF file? Check that whether the "Commenting" is allowed or not for a specific PDF, navigate to Document's Properties from File>Properties>Security and check the Commenting section.

Also, make sure that you have the latest version of Adobe Reader installed, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after installing any updates.

Let us know how it goes and share your findings.

Regards,

Anand Sri.

wilbert_EVS
wilbert_EVSAuthor
Participant
June 18, 2018

Hello Anand Sri,

Thank you for your answer. he sais their are no updates. i have the latest version.

The "locked" checkbox is checked but i can't uncheck this. This is posible for the text with the red line but not fot the function without the red line. this is with all my PDF files. it doesn't matter witch one i open it is always the same.

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
June 18, 2018

It seems that the locked property is set a sdefault and this is the reason you are not able to change it. Try repairing the Adobe Reader from help>repair installation. Reboot the machine after repair.

If the issue persists, please use Acrobat cleaner tool to remove Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and install Adobe Reader back from Adobe - Adobe Acrobat Reader DC Distribution

Let us know how it goes and share your findings.

Regards,

Anand Sri.

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