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robvnet
robvnet
Participant
January 25, 2017
Answered

Reader DC removes form fields after signing and saving

  • January 25, 2017
  • 1 reply
  • 4545 views

I've created some interactive forms for our organisation to use, using Acrobat DC. Early testing was ok, however recently I've noticed when signing and saving a form in Reader DC, the interactive fields disappear and the form becomes a flat, field-less page.

Anyone else experience this, or know what the cause or remedy is?

I should add this was on Windows 8.1 running the latest Reader DC.

Thanks

Rob V

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi robvarghese,

    If you are trying to make changes in the fields after signing the form, it is not possible.

    Once you add signature to a PDF form, you cannot make any changes to that file.

    Let us know if you are referring to something else.

    Regards,

    Meenakshi

    1 reply

    Meenakshi Negi
    Adobe Employee
    Meenakshi NegiCorrect answer
    Adobe Employee
    January 25, 2017

    Hi robvarghese,

    If you are trying to make changes in the fields after signing the form, it is not possible.

    Once you add signature to a PDF form, you cannot make any changes to that file.

    Let us know if you are referring to something else.

    Regards,

    Meenakshi

    robvnet
    robvnetAuthor
    Participant
    January 25, 2017

    Hi Meenakshi,

    Thanks for your reply.

    So is this the normal behaviour within Reader DC to allow one sig only then lock out the fields?

    I guess in a way that seems practical and makes sense, but how do we deal with situations when multiple delegates need to sign the one form? The form in question needs up to five signatures!

    Thanks

    Rob

    Meenakshi Negi
    Adobe Employee
    Meenakshi Negi
    Adobe Employee
    January 30, 2017

    Hi robvarghese,

    You can create signature field for each signer using either Adobe Acrobat or Adobe Sign.

    Please refer the steps provided in this help link : How to get multiple signatures on a document | Adobe Acrobat DC tutorials

    Let us know if you have any query.

    Regards,

    Meenakshi

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