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Reader not displaying all pages. Message says something about insufficient data to read image.

New Here ,
Dec 14, 2022 Dec 14, 2022

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This is a really annoying problem. If I leave a pdf file open in Reader for more than a few hours, and I attempt to look at any of the pages of the document that are more than a page away from the page I was last viewing, the other pages are blank. If I'd been filling in the doc or adding sticky notes but hadn't save the document, only the entries and notes will be visable, and the rest of the page will be blank. If I save the file before closing, it saves it permanently with blank pages. I'm losing my mind here. Why can't Reader pull data from the original file location so the doc can be viewed for long periods of time without going blank? Do you think this issue is because Reader is getting the file info from Google Drive for Windows?

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Crash or freeze , View PDF

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Adobe Employee ,
Dec 15, 2022 Dec 15, 2022

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Hello @Chris27577148vg5v 

 

I hope you're doing great, and sorry for the trouble.

 

As discussed above, you're getting the error message - "Insufficient data to read image."

 

Kindly try one of these workflows and see if this works :

  1. Change the zoom settings so you can see the contents of the document. Try reducing the Zoom factor, or click Fit One Full Page. (You can make this setting persistent to avoid changing it for every document: Go to Edit Preferences > Page Display, and then choose Fit Page in the Zoom drop-down list at the top.)
  2. Resave the PDF in Acrobat as an Optimized PDF. Choose File > Reduce File Size or Compress PDF. Choose the location to save the file and click Save.

    Also, for more information, please refer to this help article:

https://helpx.adobe.com/in/acrobat/kb/insufficient-data-image.html

 

Let me know how it goes.

 

Regards, 

Krutikka

 

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