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Reader notification client crash adobe reader

New Here ,
Nov 04, 2018 Nov 04, 2018

Faulting Application Path:C:\Program Files\WindowsApps\ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe

Problem signature

Problem Event Name: MoAppCrash

Package Full Name: ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r

Application Name: praid:App

Application Version: 0.0.0.0

Application Timestamp: 5b98af46

Fault Module Name: combase.dll

Fault Module Version: 10.0.16299.492

Fault Module Timestamp: cacd8b78

Exception Code: 880403fd

Exception Offset: 000d9a8c

OS Version: 10.0.16299.2.0.0.256.48

Locale ID: 3081

Additional Information 1: 5012

Additional Information 2: 50124c9c3d967ead35f2d90ac2678226

Additional Information 3: aa97

Additional Information 4: aa97cc8ecbb131df9da02f3360eb03d5

This is the second time it has happened after the latest Reader DC update. I have run the Reader repair installation after each problem was reported in Reliability Monitor in Windows 10 version 1709. It appears to happen when when computer is starting and not when Reader is running.

No updates are available.

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Adobe Employee ,
Dec 21, 2018 Dec 21, 2018

Hi berts,

As per the issue description mentioned above, acrobat notification cliet is crashing on your windows 10 machine after installing update in reader, is that correct?

Could you check if an update is available for reader using "Check for updates" option under "Help" menu,  You may also download updates from here: Adobe software and product updates

Reboot the machine after installing update and try again.

Also, let us know dot version of reader installed on the machine? You may refer to the steps given in this link on how to check the version in reader: Identify the product and its version for Acrobat and Reader DC

Thanks,

Shivam

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New Here ,
Feb 08, 2019 Feb 08, 2019
LATEST

I am getting the exact same error and on windows 1709

Do we have a solution to stop this error at startup ?

Tried registry, stopped services, msconfig. Still get this error at startup

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