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Reader Version: 15.023.20070.19033 This version of reader now prints the page bottom out first?

Community Beginner ,
Mar 25, 2017 Mar 25, 2017

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Reader Version: 15.023.20070.19033

This version of reader now prints the page bottom out first; the opposite of the older versions!

The older version printed the top of the page out first as Microsoft Word does.

So what happens, since I print on both sides, if I forget to rotate the page it gets printed upside down - not good!

How do I fix this?

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correct answers 1 Correct answer

Community Beginner , Apr 02, 2017 Apr 02, 2017

Michael,

Take a look at the attached, in particular where I have drawn the red arrow.

Would you check to see if it matters whether the Auto portrait/landscape is checked or the Portrait button is checked. I think this might be happening because I have the Auto print button checked.

Sincerely,

Terry

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Community Expert ,
Mar 25, 2017 Mar 25, 2017

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Dear Torisemo,

The order of printing is usually a function of the printer driver. When you print from Reader, choose "Properties" next to the printer selection, and adjust your printer settings there.

Mike

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Community Beginner ,
Mar 26, 2017 Mar 26, 2017

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Please!

This has nothing to do with the printer settings. This has to do with Adobe changing how a correctly displayed document in the printer mode is turned upside down when it is printed. It used to print correctly in older versions. It used to print correctly like Word documents.

I print one sheet at a time and then turn the sheet over and print on the back side so I know what I am talking about. I have been doing this for more than twenty-five years. Now if I forget to turn the output around before printing on the back it is upside down. Instead of the top of the page coming out first – the correct way the bottom comes out first.

Take and old version of Adobe and the new version and compare the outputs.

Sincerely,

Terry Holmes

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Community Beginner ,
Mar 27, 2017 Mar 27, 2017

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Mike, do you folks have a solution – other than to live with it?

Terry

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Community Expert ,
Apr 02, 2017 Apr 02, 2017

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Hi Torisimo,

Sorry, I've been traveling internationally and haven't had access to a printer to investigate this any deeper. I still believe this is a function of the printer itself and not Reader, but I'll do some experiments to see.

Im guessing you have blank forms in the paper tray, and now suddenly the forms are printed upside down? Or is there some other factor that makes page direction critical?

Mike

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Community Beginner ,
Apr 02, 2017 Apr 02, 2017

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Michael.

I went back and loaded a version of 9 and 11 and they too printed upside down. I was wrong.

The print preview screen displays MS Word and Reader correctly – top to bottom.

MS Word comes out of the printer with the top of the page coming out first.

Reader, however, comes out of the printer with the bottom of the page coming out first.

Why does Word come out of the printer correctly?

Does the print from Reader come out of your printer with the bottom coming out first?

Does Adobe expect the print to come out bottom first?

I don’t change any settings on the printer when I print – an HP LaserJet P1006.

This is especially true when I print my taxes. Had it done this upside down print I would have noticed it right away.

I have absolutely no clue why this is happening. The thing is, I never noticed this in the past with the older versions of Reader.

Any help would greatly appreciated.

Sincerely,

Terry

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Community Beginner ,
Apr 02, 2017 Apr 02, 2017

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Michael,

Take a look at the attached, in particular where I have drawn the red arrow.

Would you check to see if it matters whether the Auto portrait/landscape is checked or the Portrait button is checked. I think this might be happening because I have the Auto print button checked.

Sincerely,

Terry

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Community Expert ,
Apr 03, 2017 Apr 03, 2017

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Hi Torisemo,

I did some quick experiments on my system - I printed both Word, Acrobat and Reader, and all three (completely different documents) came out of the printer with the top edge first.

One thought comes to mind - in Reader, you are able to rotate the view of a document (for example if it was scanned upside down) but this does not change the actual document (only the view). Is your document upside down when you first open it? Are you using the rotate view tool?

Mike

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Community Beginner ,
Apr 03, 2017 Apr 03, 2017

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I almost always scan top to bottom (right side up).

I sent a second message Sun 4/2/2017 10:18 AM

Did you have time to check it?

Terry

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Community Expert ,
Apr 04, 2017 Apr 04, 2017

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Hi Torisemo,

It looks as though perhaps you sent your message by email. Attachments in email are not posted in the forums - you'll have to follow the link to the forum that's in your email ("View the full discussion") in order to post any images as attachments:

2017-04-04_10-00-17.png

Mike

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Community Beginner ,
Apr 04, 2017 Apr 04, 2017

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I think this is the problem.

The Auto portrait/ landscape doesn't recognize which is the top of the sheet. It prints topside down when using it. When set to portrait it prints correctly.

What do I need to do to set portrait as the default. Right now it keeps opening in the landscape mode.

autoprint.jpg

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Community Expert ,
Apr 05, 2017 Apr 05, 2017

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Hi Terry,

What if you change your setting to Portrait, instead of Auto?

2017-04-05_11-32-06.png

Is the original document sideways when you first open it?

MIke

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Community Beginner ,
Apr 05, 2017 Apr 05, 2017

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When opening the document it is not sideways it is as shown in the picture, the document is displayed correctly,

On Auto it prints upside down. On portrait it prints correctly - right side up. Have you tried the print as I am describing?

How do I get Adobe to default to portrait?

Terry

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