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1

Reader will not open downloaded files

Explorer ,
Dec 10, 2019 Dec 10, 2019

I am using Windows 10 verson 1903.

 

I have my Adobe reader as the default reader so that it opens whenever I download a pdf. It has stopped being able to open new files. All I get is a message saying the file cannot be found.

 

I tried downloading from several sources and have updated to the latest version of Acrobat.  Nothing is working. I can still open the files on my computer but canot downloan new ones.

 

What could have changed?

 

Blu Z

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correct answers 1 Correct answer

Explorer , Dec 17, 2019 Dec 17, 2019

I am going to withdraw this post. I realize the reader will open some PDFs and not others. I will find out why or find a work around.

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New Here ,
Dec 10, 2019 Dec 10, 2019

I just ran the cleaner which removed reader dc. funny thing happened after that when I opened a pdf file on my computer and it was open and readable.

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Adobe Employee ,
Dec 11, 2019 Dec 11, 2019

Hi Bluzebra,

Can you help me with your Reader version and Your browser details? What action do you perform when you get file can not be found error?

Regards,

Subrato

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Explorer ,
Dec 11, 2019 Dec 11, 2019

There are several version types. There is the continuous release version, the version file version, the AGM version, the CoolType version, the core version, and the JP2K version.

The continuous release version is 2019.021.20058.

My browser is Firefox version is 71.0

To get the message I just select the download button on whatever site I am on. Adobe reader opens but the message comes up.Adobe screenshot.png

 

Bluzebra

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Explorer ,
Dec 17, 2019 Dec 17, 2019
LATEST

I am going to withdraw this post. I realize the reader will open some PDFs and not others. I will find out why or find a work around.

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