Copy link to clipboard
Copied
when open reader to print pdf I get an that says error msg & has to close. I've tried 4 times now.
Copy link to clipboard
Copied
Hi Smoopy's mom,
Could you try launching Reader as an administrator and try printing again? Does that work?
You may refer to the steps given in this link on how to: Run an Adobe program as administrator | Windows 7, Vista
Also, let us know the error message you are getting when trying to print pdfs in Reader.
Thank You,
Shivam
Copy link to clipboard
Copied
I got a new tower windows 10 (ugh) & I kept getting error msgs so I just
uninstalled it.
Copy link to clipboard
Copied
Hi Smoopy's mom,
Sorry for the delay in response.
You could also try following troubleshooting steps:
1- Try repairing Reader using "Repair installation" option under Help menu, reboot the machine after repair and check if that helps.
2- Disabling protected Mode by clicking > Edit > Preferences > under Categories, click Security (Enhanced) > uncheck the box next to Enable Protected Mode at startup > click OK and check.
Please note: disabling protected mode is for troubleshooting purpose only, and not recommended. Please turn the feature back on after troubleshooting is complete.
3- Also, try creating a new user account on Windows, login into the account and launch Reader from there.
Thanks,
Shivam
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more