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Reader X : change 'Save As' default folder

Guest
Feb 27, 2011 Feb 27, 2011

In Reader 9 after using CTRL+SHIFT+S to save a downloaded PDF all subsequent PDFs were saved went to the same folder of my choice till I changed where to save them.

In Reader X (version 10.0.1, downloaded Sunday 27 Feb) they are sent to UserName>AppData>Local>Microsoft>Windows>Temporary Internet Files>Low>Content.IE5>LE2HGZ7X - or another similar folder of Reader X's choice.

That's quite a distance in clicks from where I'd like to keep the file, which is in UserName>Documents>Cuttings.

Is there a way to make Reader X remember my preference for the latter folder, as it did in version 9, please?

Looking forward to any suggestions,

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replies 104 Replies 104
Guest
Apr 20, 2012 Apr 20, 2012

Why have no employees from Adobe come back and acknowledged this issue? I always assumed Adobe customer support was helpful, but they come and ask for more information and then completely bounce? 

Please come back and help us figure out a fix for this.  It's completely unacceptable that this issue has been ignored for so long without even a response as to why this is unable to work for us, or that it'll be fixed on the next update, nothing.  Nothing at all. 

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New Here ,
Apr 26, 2012 Apr 26, 2012

HEEEEELLLPPPP !!!

ANSWER THE QUESTION ADOBE!

Ive got a customer asking, he saves several pdf's from emails every day and has to change the patch each time, a verrrry old version of adobe reader on another computer keeps the path the same as the last last saved but the newer one doesnt, typing or clicking to a destination is a pain in the rear end especially when its something like 40 files

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New Here ,
Apr 30, 2012 Apr 30, 2012

I wouldnt mind as much if adobe would reply and say they wont be fixing this, rather than just ignore us

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New Here ,
May 02, 2012 May 02, 2012

I have a similar problem.  When I try to save as, it defaults to a temporary folder.  Then, in Win 7, I click libraries, documents and then instead of showing the folders in documents it shows all the pdfs in documents.  Then I have to go to the c drive, desktop wherever and then navigate to the folder.  This is very ANNOYING!  I don't think this is a setting in Win 7 and btw, I too am viewing a file that I opened from the web in adobe pro X.

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New Here ,
May 10, 2012 May 10, 2012

"Recent Places"  helps!

After reading everyone's frustration that mirrored mine, I discovered a short cut that has saved me many clicks as sometime I have to save up to 30 files a day from Outlook.  On the first file, I have to start at the beginning, at the tempory file and create my path.  On the second file, when I select save file > PDF, When the next window pops up, I select "Recent Places" on the upper left of that window and that takes me to the folder that I saved the prior file in.  Sometimes I do have to click on the date to make sure the most recent is the top line.  Hope this helps everyone.

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New Here ,
Sep 04, 2012 Sep 04, 2012

Wow, just found this thread, and I feel better that I'm not the only one tearing out there hair every time i have to save lots of PDF files. I have to say, the recent places is the best solution so far, but Adobe, you are dropping the ball. If only Apple had a reader program, the war could continue!

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Guest
Sep 04, 2012 Sep 04, 2012

I just found that there is a bug report form here:  https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Best that we use that, as it is clear that Adobe does not monitor this forum.

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New Here ,
Oct 04, 2012 Oct 04, 2012

OK everyone...since Adobe does NOT want to admit they have a problem (first step guys...) then a workaround is in order. The solution below is not a zero-click fix...but it is a 1Click fix!

1) The Save-As dialogue window that pops up is of the type "Places Bar"

2) Follow the instructions at: http://www.howtogeek.com/97824/how-to-customize-the-file-opensave-dialog-box-in-windows/ to create 1-5 new "Places Bar" icons by editing the Registry.

Note 1: The steps to edit your registry are CLEARLY spelled out within the HowToGeek article. Simply spell everything correctly and you will not have any issues.

Note 2: When you try and locate the KEYs within the Registry you may find out that they do not exist...YET. The article describes CLEARLY how to create the (2) new KEYs and how to rename them.

Note3: You will discover that when you add these KEYs that your Save-As dialogue window will ONLY show the folder shortcuts you added. In other words, the old links (i.e. My Computer, My Network, etc.) will be gone. Simply add these back by creating more "Places" with addresses such as "C:\" or "C:\MyDocuments" to get back all of the old links that you still want (maximum of 5).

////\\\\////\\\\ TA-DA!!!!!!!////\\\\////\\\\

You now have a link within the Save-As window to your precious folder where you keep all of your precious files! Good Luck!

NOTICE: The directions to modify the Registry are simple but I take no responsibility for you making errors and royally messing up your PC! Have a great day at your own risk!

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New Here ,
Oct 16, 2012 Oct 16, 2012

I cannot go back to 9.4.7 and I cannot change my registry. No administrative privileges on work computer. I am very frrustrated that Adobe has not responded or done anything to fix this. Can I please suggest we ALL submit a bug report on this DAILY! OR as often as possible to flood their complaint system until they fix it? The bug report link was posted by Larry on Sept 4th.

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New Here ,
Oct 16, 2012 Oct 16, 2012

If you have multiple scans to save, click on “most recent” icon in the save window that opens up. On the 2nd and following saves, it will save you many steps. On the first save, you might have to go the longer route, but this is the best solution I have found.

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New Here ,
Oct 16, 2012 Oct 16, 2012

Shortcuts added to the desktop to the locations that the user needs seems to help.  Then when it prompts for saving location just choose desktop then the appropriate shortcut.  Adaptation....

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New Here ,
May 16, 2012 May 16, 2012

I found this problem when I first upgraded to X as soon as it came out. At that time there were no discussions about it so I gave up and reverted back to v9. I'm still using v9 happily and checked on Google to see if this problem had been fixed. I really assumed it would have been addressed by now. Hard to believe they haven't! Come on Adobe, get this sorted. I won't be moving off v9 until you do.

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New Here ,
Jun 08, 2012 Jun 08, 2012

I had the same issue, a user that was getting emails with attatchments in outlook 2007, particuarly PDF files, and when he doubleclicked on the pdf attatchment in the email Adobe Reader X would come up.  After editing the file he'd do a File-->SaveAs and it would default to the outlook temp folder default folder of c:\documents and settings\userlogin\Local Settings\Temporary Internet Files\Content.outlook\7CG123ABC  (or whatever folder name), and he wanted it to be a different directory.  The workaround I eventually used that didn't appear to have much side effects that I can see is to update his profile in the registry with the new folder name. 

HKEY_USERS\......\Software\Microsoft\Office\12.0\Outlook\Security\OutlookSecureTempFolder.

It appears to cause any attatchment that you open from outlook to change the save as directory from what I can tell.   Hope this helps.

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Guest
Jun 08, 2012 Jun 08, 2012

Hi Don,

    Thanks.  That may work for one limited situation (using Outlok), but is  there a similar way to change the profile for Reader itself in the registry?   That would be a uniiveral fix.

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Explorer ,
Jun 08, 2012 Jun 08, 2012

Same problem here.  Save a copy would return the last save location.  Save as does not.  Feature downgrade! 

Adobe - FAIL!

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Explorer ,
Jun 08, 2012 Jun 08, 2012

Foxit PDF reader, anyone?

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New Here ,
Nov 12, 2012 Nov 12, 2012

The only thing that makes a lick of sense at this point is that Adobe deliberately disabled the product's ability to specify default save locations.  I imagine that they encountered complaints or more likely accusations of liability from people who mis-used the feature in previous editions.  Or, they encountered technical difficulties relating to unique server settings at end user locations.  Said end-users probably then called Adobe, irate that a file had been lost, and Adobe said, "we can solve this problem"  No more editing of default locations.  Now you have to physically edit each and every file save.  That way it is always the user fault for the locations of files.

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Guest
Jun 29, 2012 Jun 29, 2012

Reader 10.1.3, haven't found the solution to this either.

To Adobe staff: the issue here is that "Save As -> PDF" in ReaderX uses by defaul the same folder, that the document was opened from. So, if I open it from Outlook E-mail, for example, save dialog will show me Outlook temp files folder and I will have to go all the way up to the folder, that holds all my pdf documents, every time I open up PDF file and want to save it for later.

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New Here ,
Jul 03, 2012 Jul 03, 2012

Hey people!  I had the same problem and I noticed on this forum that no one had an answer!

I don't know if Adobe is supposed to answer these questions/problems?  You would think they cared but . . . So here goes with what my techie side found . . . And please note that I don't know if this will help others, but here goes: 

1) On the webpage I selected on a Save Results under a toolbar to "Save As":  .pdf

2) Webpage Dialog box appears with:  Select Report Format = pdf 

3) Checkbox is already checked for: Save in Local

4) Everything is fine so, click 'OK'

5) Down at the bottom of the screen appears to be an Adobe message box: "Do you want to open or save "reportname.pdf (3kb) from "website.org"?" Buttons available:   "open" ,  "save " (dropdown arrow) , "cancel"

6) Click on Save V's dropdown to show: "Save" , "Save As"

7) Click "Save As"

8) Screen advances to the previous "Save As" Location that I wanted, NOT Temporary Files!

Obviously Adobe had changed something in the newest update to alter the "Save As" location.

Neither the "Save" button nor the disk icon to "Save" are available now.  It may be possible that the browser (Windows explorer 9) has been told to save all data from the web to the 'Temporary File' folders.  But again I did not make any changes that I recall and Adobe pdf is the only one that appears to be affected (saving to Windows Office files works fine).  So play with the options you have on the web end and hopefully you can find something that works like I did!  Good luck!

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New Here ,
Jul 11, 2012 Jul 11, 2012

Ok, someone must have come up with a fix for this by now?  Anyone?  Anyone?  Bueller?  Williams' reply above did not make sense to me.  I have a huge project coming up and will have to save literally hundreds of .pdf documents and this issue is going to make it so much more time-consuming.  How do I change back to v9??

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Guest
Jul 11, 2012 Jul 11, 2012

kaybee, gor for a downgrade to 9.xx version in that case. There is other solution to this yet.

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Guest
Jul 11, 2012 Jul 11, 2012

*no other solution

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Guest
Jul 11, 2012 Jul 11, 2012

V-9 had the same problem.  Besides that, if you go back to earlier versions there will be securiity holes that have been fixed since then.  The only viable solution is for Adobe to recognize the problem. and fix it 

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Explorer ,
Oct 18, 2015 Oct 18, 2015

In DC, sandbox default is off but still have same issue of not being able to specify default save folder when saving from DC, whether first opening a pdf in Outlook 2016 or first opening in DC.  Adobe tech support told me "no way to specify default save folder."

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New Here ,
Jul 12, 2012 Jul 12, 2012

I got the same problem.

Adobe staff should take a look at this.

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