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rogers48588808
Participant
March 1, 2017
Answered

Reading pdf's on my new PC?

  • March 1, 2017
  • 1 reply
  • 283 views

I got a new HP PC with Internet Explorer.  When I open a pdf, it is in a screen that I cannot work with.  My old Asus PC worked differently in that I could open the pdf and even type onto the document and return it to the sender.  What do I need to do with this new PC in order to set it up like my old one?  I am at a loss.

Thank you.

Roger

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Rogers48588808,

    As mentioned above, earlier when you were able to open the PDF files was it in the web browser or you had Adobe Acrobat installed?

    Because you can edit the PDF only with the Adobe Acrobat service.

    Please check if you have Adobe Reader or Adobe Acrobat installed?

    If not, then you must install the Adobe Reader (free application) to view the PDF file.

    Adobe Acrobat Reader DC Install for all versions

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    March 1, 2017

    Hi Rogers48588808,

    As mentioned above, earlier when you were able to open the PDF files was it in the web browser or you had Adobe Acrobat installed?

    Because you can edit the PDF only with the Adobe Acrobat service.

    Please check if you have Adobe Reader or Adobe Acrobat installed?

    If not, then you must install the Adobe Reader (free application) to view the PDF file.

    Adobe Acrobat Reader DC Install for all versions

    Regards,

    Akanchha

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