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Recent files window pops up after quick print

Community Beginner ,
Jul 20, 2022 Jul 20, 2022

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Where can I disable this horrible pop up screen of "recent" documents that appears when I print a document without opening ( so called fast print/ Quick Print)

 

How do I quick print (Windows😞 Right-click on any PDF document in outlook then Quick print.

I have repaired Adobe, reinstalled Adobe, updated my Windows 10 version to the latest, Switched the default pdf viewer back and forth between Adobe and Edge. 
Need a Solution to fix this issue @adobe 

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How to , Print , Windows

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Community Beginner ,
Jul 20, 2022 Jul 20, 2022

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Seems like this is an old bug that has resurfaced as this topic has been popping up a lot. No fix from Adobe yet. I've had success with leaving Acrobat open and minimizing the program. It seems to not pop back up in your face when you have it minimized at least.

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Community Beginner ,
Jul 20, 2022 Jul 20, 2022

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Thanks for replying 🙂 Yes I found that it does not show up when Adobe is minimized in the taskbar. Hope that Adobe sees this and release a quickfix. Glad to know that it's not just me who is facing this issue.

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Adobe Employee ,
Jul 20, 2022 Jul 20, 2022

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Hello,

 

Thank you for reaching out.

 

The team is aware of this issue and investigating this further.

We will inform you once we get any update from the team.

 

We appreciate your patience.

 

Thanks,

Meenakshi

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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Hello Meenakshi! Any updates on this?

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New Here ,
Aug 01, 2022 Aug 01, 2022

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As a quick work around, I've found opening Adobe Reader DC and minimizing it to the task bar kept the recent window from opening. 

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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

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Hi All,

 

Thank you for being so patient.

 

We have released an update for the application that includes the fix for the issue. Please update the application to the latest version. In the application, go to Help menu > Check for updates.

 

You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Aug 10, 2022 Aug 10, 2022

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Hello Meenakshi,

I installed the update - now version 2022.002.20191 | 64-bit. Performed a Quick Print of a PDF file. Adobe Recent files window opened up but was minimized in the task bar.

Wayne

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New Here ,
Aug 12, 2022 Aug 12, 2022

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Hi Meenakshi.

 

I have just checked & there is no currecnt update (my application updated 3 days ago) & i am still getting this annoying issue???

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Adobe Employee ,
Aug 16, 2022 Aug 16, 2022

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Hi there

 

We are sorry to hear that the issue still exists with the new version 22.2.20191. Please collect the fresh Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and Procmon logs https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html  and share them as described here https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html so that we can share them with our engineering team for review.

 

Regards

Amal

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Adobe Employee ,
Aug 29, 2022 Aug 29, 2022

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Hi @MelvinKumar @David25625077s5kv @Wayne25478412537x @Zuirgarisha

 

The issue 'Application stays launched when tried using Quick Print workflow for Windows machine(s)' was fixed with the August release and the concern

raised that it stays open in minimized mode is an ask for enhancement to the existing functionality; have already shared the same with the engineering team and they are working on it. We will share the update as soon as we get any information on the same.

 

~Amal

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Adobe Employee ,
Aug 29, 2022 Aug 29, 2022

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LATEST

Hi @MelvinKumar @David25625077s5kv @Wayne25478412537x @Zuirgarisha

 

The issue 'Application stays launched when tried using Quick Print workflow for Windows machine(s)' was fixed with the August release and the concern

raised that it stays open in minimized mode is an ask for enhancement to the existing functionality; have already shared the same with the engineering team and they are working on it. We will share the update as soon as we get any information on the same.

 

~Amal

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