I am using Adobe DC with outlook on an exchange server. I am getting a random error message that doesn't seem to affect anything but still pops up after using the 'attach to email' button. Here are the steps to recreate.
1. I scan in a new document, then open the pdf using adobe DC from my shared drive.
2. I then click the 'attach to email' button and add my recipients.
3. Hit the send button then wait 15 seconds before closing adobe dc.
4. I then get an error that says 'The instruction at 0x97979797 referenced memory at 0x97979797. The memory could not be written.'
5. I hit ok then continue on with no further issues.
The error is a rogue phantom error that pops up only when i perform the above steps. If I click and drag the pdf from its file location into a newly opened outlook email (not using adobe attach to email button) and attach the file it sends with no issues. The problem is definitely with adobe. Is there anyone that could try and help me diagnose this? My troubleshooting steps are listed below.
I have updated adobe to the latest version. (2015.006.30306)
I have reinstalled adobe using reinstall media, then updated again.
I have waited several minutes before closing the pdf. In case we were closing adobe too soon after sending an email using the attach feature.
I have created a new user with new email address
I have reloaded the machine.
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