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bughealer
Participant
June 19, 2018
Answered

Refund for Accidental Purchase Minutes Ago

  • June 19, 2018
  • 1 reply
  • 469 views

Hello how are you doing?

I have mistakenly purchased an app that I was intending to use free of charge. I would like to get my $23 or $24 returned to my bank account please.

I never purchased apps ever I put my thumbprint to verify my identity when in fact I was confirming the purchase.

As I am relocating to California for a job July 5 I need every dollar and sent available to me.

Your consideration is greatly appreciated.

Thank you very much,

Jason Lyons

This topic has been closed for replies.
Correct answer bughealer

Thank you for your response.

I was able to contact Customer Support for Adobe. They informed me since I purchased through the Apple, “App Store” I have to go through them.

Thank you for your response.

sincerely,

JFL

1 reply

T
Test Screen Name
Legend
June 19, 2018

We can't refund you (this is a user to user forum) but we can perhaps help you find the right place. What exactly did you buy and WHERE DID YOU BUY IT? For example you can buy the same thing from Adobe or from the Apple App Store but to get a refund would be entirely different.

B
bughealerAuthorCorrect answer
Participant
June 20, 2018

Thank you for your response.

I was able to contact Customer Support for Adobe. They informed me since I purchased through the Apple, “App Store” I have to go through them.

Thank you for your response.

sincerely,

JFL

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