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Refund

New Here ,
Oct 23, 2022 Oct 23, 2022

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I refunded on September 2nd until today October 24th, still haven't received a refund.

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Comment markup and annotate , Crash or freeze , General troubleshooting , View PDF

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Adobe Employee ,
Dec 01, 2022 Dec 01, 2022

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Hi @Jeerat26752117qwz5,

 

Hope you are doing well. Sorry for your experience and the delayed response.

 

If you have already received an Email related to the refund being initiated and it has not been settled in your bank account, we would suggest contacting your Bank.

 

Generally, once a refund is initiated, it does not take more than 7 business days for the amount to settle down in your account.

 

Hope this helps.

 

-Souvik.

Community & Social Consultant | Document Cloud | Adobe

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