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Reinstalar Acrobat.

New Here ,
Jan 03, 2023 Jan 03, 2023

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Tengo una cuenta Business de Acrobat. Tuve que formatear el disco rígido y necesito volver a descargar Acrobat e instalarlo. Por favor, necesito ayuda porque no encuentro desde qué lugar hacerlo. Muchas Gracias. Jorge

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correct answers 2 Correct answers

Adobe Employee , Jan 03, 2023 Jan 03, 2023

Hi @jorgef65910750 

 

Sorry to hear about the trouble caused.

If you are referring to the subscription version of Adobe Acrobat Pro, here's the link: 

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

For freeware Adobe Acrobat Reader you can download the installer from this link:

https://helpx.adobe.com/reader/get-started.html

 

Hope this helps.

 

Thanks,

Akanchha 

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Adobe Employee , Jan 04, 2023 Jan 04, 2023

That's good to hear Jorge. Thanks for taking out time and sharing the update. 

 

*Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

 

~Akanchha 

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Adobe Employee ,
Jan 03, 2023 Jan 03, 2023

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Hi @jorgef65910750 

 

Sorry to hear about the trouble caused.

If you are referring to the subscription version of Adobe Acrobat Pro, here's the link: 

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

For freeware Adobe Acrobat Reader you can download the installer from this link:

https://helpx.adobe.com/reader/get-started.html

 

Hope this helps.

 

Thanks,

Akanchha 

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New Here ,
Jan 03, 2023 Jan 03, 2023

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Hi AkanchhaS,

Many thanks for your help. I have installed Adobe Acrobat Pro with the link you sent me but it says that is a 7 days trial. Please, can you tell me how can I link it to my subscription? In am registered with my email [Personal information removed by moderator] Thank you very much. Jorge

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Adobe Employee ,
Jan 03, 2023 Jan 03, 2023

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@jorgef65910750, you have an active subscription under the email address shared earlier.

To activate your subscription, you must sign in to the application using the same email under which you have your subscription registered. 

If you have managed to download the Acrobat, then Sign In from here:

 

AkanchhaS_0-1672777715839.png

 

~Akanchha

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New Here ,
Jan 03, 2023 Jan 03, 2023

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Hi Akanchha,

It seems that everything runs ok now.

Many thanks for your valuable help!!

Jorge

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Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

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That's good to hear Jorge. Thanks for taking out time and sharing the update. 

 

*Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

 

~Akanchha 

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