Please don't ignore this follow-up- be kind and respectful of your users. I fully agree with the toolbar statement by Paul and the layout. Who decided you could only access the toolbar by adding multiple steps, and there was no option to anchor or dock it? A visible toolbar is so you CAN use Adobe - and the often used features. If you want to make changes, it should be so Adobe is more intuitive, stable, and efficient. I think what is lost on Adobe lately is that if you're doing the opposite of what is needed. You're frustrating the people who are your clients and ruining what worked. Why break what was working and enabled users to operate Adobe? Without delay, please do a simple update and give existing clients the option to maintain their toolbar where they like it. So users can dock the toolbar at the top or the side quickly and easily in preferences by checking a box in preference? Please do this one fix update that is needed so Adobe clients can check an option to keep the toolbar instead of inhibiting people from using Adobe. You know, people use software to do their work, and when they contact software companies, it's because they can't find a solution out on the Internet, and they're lost, desperate, and they're pleading for help, and relief- trying to get relief. It should be an immediate response, recognizing that the direction that you're going in is a train wreck. People don't have time to waste contacting the community websites. They only do so because they are frustrated, and why maltreat your users? Honestly, nobody is going to use Adobe Cloud except by accident. Go out to the Internet and see how many posts there are to undo your update that automatically checked boxes (by default), so suddenly, your PDF work was hijacked to be saved to the Adobe Cloud. I mean, how many clouds do you think people can use? We all have file systems. We back up to drives and to the Cloud. The whole cloud money grab direction is a joke. My point about the file structures is that no one is going to randomly keep a marooned file to this software cloud and another and another - standalone files that are not saved but marooned on yet another software company's system that started a cloud service. It's silly. It's not a good business model, and users have abandoned industry leaders who implode their software use by trying to cram down Cloud Storage. The thinking is so silly - Oh, we have to have a cloud as we will make a lot more money. No, you won't - keep your software so that it works; it's intuitive, effective, efficient, and easy to use. People will maintain being your customer, but don't force them to give up on you because you're messing with your users and ruining that work. Build on your success, not sabotage your users from using Adobe. P.S. Since your recent update, Adobe has taken a leap back to such an extent that crashes occur frequently, and the spinning beach ball is back! I stopped reporting as you all are wasting too much of my time like this message. Please fix what you did.
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