Rimborso abbonamento

[Nichcan]

Buongiorno, ho chiesto la trial di adobe reader pro per 7 giorni, al settimo giorno ho disattivato l'abbonamento in quanto non mi serviva più utilizzare il programma. Però voi mi avete comunque addebitato il costo dell'abbonamento, pur essendo ancora in tempo a disdirlo. Posso avere il rimborso? grazie.

Hello, I asked for the trial of adobe reader pro for 7 days, on the seventh day I turned off the subscription because I did not need to use the program anymore.

But you still charged me the cost of the subscription, although still in time to cancel it. Can I get a refund? thank you.

[Claudio González · Accepted solution]

There is no such thing as Adobe Reader Pro. Reader is free and requires no subscription. In any cased. this may be helpful: Come annullare il piano o l’iscrizione ad Adobe Creative Cloud

[Nichcan]

“Acrobat Pro DC“ is name of the software.

[Claudio González]

... which is not the same than the "adobe reader pro" that you mentioned twice in your opening message. What matters is: did the link I posted help you in any way?

[cornelia_5062]

I also subscribed to a 7 day trial of Adobe Reader Pro from here in Italy.  It gave me access to normally paid features during the trial but I cancelled it on the 6th day.  Please see screenshots of email of cancellation in April 2025 which show the entity as Adobe Systems Software Ireland Limited. I have since received 2 debits via my paypal for May and now June which I contested to Paypal but have not yet been refunded.  Paypal cancelled the automatic debit and said I should contact you but I am struggling to find the correct contact details for this.  Please clarify. Thank you Cornelia Conti

[Shivangi_Gupta]

Hi @cornelia_5062,

We appreciate you reaching out. Please contact our support team here: https://adobe.ly/4naSscH

They'll help you with the refund.

^Shivangi

[Arianna5C9A]

Ho pagato la penale, vorrei essere rimborsata, sia dei due mesi che non ho usufruito e della penale stessa. Il piano era gratuito per me studente ma così non è stato. Senno procederò per vie legali.

Cordiali saluti,

Arianna Di Cicco